Steve Kochan | Page 76

The service team is quick to greet you, get the paperwork started and get you on your way. They are polite and professional, always a good experience. started and get you on your way. They are polite and professional, always a good experience. More

by KELLEYE619 Verified Customer Verified Customer

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Dealership changed timing chain. I still have some jerking. I was informed that the cashaft was bent. I am partially satisfied. I expected better for the money I spent. jerking. I was informed that the cashaft was bent. I am partially satisfied. I expected better for the money I spent. More

by Patrickrsanders Verified Customer Verified Customer

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Hawthorne Chevy will not fix infotainment system issues with new truck that is under warranty and deflects all blame for not fixing the issue to General Motors. with new truck that is under warranty and deflects all blame for not fixing the issue to General Motors. More

by Alexander Newby Verified Customer Verified Customer

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Service repairs have gone up in price with no other perks given such as car washes when you spend over $1000 like other dealerships plus your dealership needs to have more loaner cars available like many oth given such as car washes when you spend over $1000 like other dealerships plus your dealership needs to have more loaner cars available like many other dealers have as standard operating procedure with Hawthorne always having excuses on why they do not have loaners available. More

by John Verified Customer Verified Customer

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Having purchased several vehicles from Hawthorne Chevrolet I’m always confident that the personnel both in the sales department as well as the service department will always have my back. Both my se Chevrolet I’m always confident that the personnel both in the sales department as well as the service department will always have my back. Both my service advisor Steven and service manager have always gone the extra mile for us and my family to keep our vehicles in top working order. After all , these vehicles need well trained service analysts in order to function properly. More

by PAPABEAR Verified Customer Verified Customer

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Always a great experience. All issues and service addressed in a timely manner. Communication was great throughout the work that was performed on my vehicle. addressed in a timely manner. Communication was great throughout the work that was performed on my vehicle. More

by CAC1294 Verified Customer Verified Customer

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Quick and easy drop off and pick up. Service area very clean and employees were very friendly and efficient. Steve was polite and answered any questions clean and employees were very friendly and efficient. Steve was polite and answered any questions More

by Elliot Stack Verified Customer Verified Customer

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Very bad service, they couldn’t tell me what’s wrong with my car. Paid $370 for no reason. Very disappointed from their service with the issue . my car. Paid $370 for no reason. Very disappointed from their service with the issue . More

by IM Verified Customer Verified Customer

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Amazing customer service and service in the service department. Always took great care of my car and provided five star service. Very friendly staff - thanks. department. Always took great care of my car and provided five star service. Very friendly staff - thanks. More

by Cheeks Verified Customer Verified Customer

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Great service, arrangedfor loaner and had me back in my car in under 24hrs. Totally convenient. I highly recommend this dealership to friends and family. car in under 24hrs. Totally convenient. I highly recommend this dealership to friends and family. More

by MICKUS Verified Customer Verified Customer

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