Steve Kozlowski | Page 12

Found a classic! We were "just looking" at preowned vehicles, and I asked for a non salesman salesman. We got just that...very knowledgeable, very helpful, no pressur We were "just looking" at preowned vehicles, and I asked for a non salesman salesman. We got just that...very knowledgeable, very helpful, no pressure! Thanks Steve More

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Where to go, when you want a CPO (BMW) Our second CPO BMW X5 purchase from BMW of Darien was a first-class experience. Our sales advisor (and I choose this word intentionally), Steve Kozlow Our second CPO BMW X5 purchase from BMW of Darien was a first-class experience. Our sales advisor (and I choose this word intentionally), Steve Kozlowski, is a pleasure to work with. Steve takes the time to understand your objectives and works as your agent to secure the right car at the right price. In our case, a low-mieage X5. He knew the previous owner and made sure we understood how awesome an opportunity it was to acquire a well cared-for car at a fair price. When you buy CPO from a BMW dealer, you should expect to pay a retail price... and we paid a "fair to both parties" retail price. But the value was all there. The car is like new and the experience of buying it from BMW of Darien was professional, transparent and very pleasant indeed. Steve is the guy to see if you want to have a principled discussion and feel that your needs are being heard and advocated for. Anthony Martinez, who is the business manager (finance, warranties) also represented us well in the selection of the extended maintenance for our X5, an add-on that makes sense for us given how many miles we drive a year (25k). We've also had a lot of warranty work and out-of-warranty work performed at this dealership over the years, and they are very good indeed. More

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My Satisfaction with Quality and Service at BMW of Darien My experience with BMW of Darien began 9+ years ago. Steve Kozlowski was the first person I met when I went looking for a 6 series convertible, which My experience with BMW of Darien began 9+ years ago. Steve Kozlowski was the first person I met when I went looking for a 6 series convertible, which I bought and LOVED. I've been with BMW of Darien ever since. Anthony Martinez demonstrated expertise in explaining the financial issues with my present lease. I stay with BMW of Darien because of the relationship established with the staff there. Of course, I love the product I buy as well. The service from sales to maintenance has always been a positive experience. Mary Conlin More

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Steve is the consummate professional. He is honest, a pleasure to deal with and very knowledgeable. Nothing falls through the cracks. I never feel like I am being "sold" or "pushed." That's why we hav pleasure to deal with and very knowledgeable. Nothing falls through the cracks. I never feel like I am being "sold" or "pushed." That's why we have bought six cars from him so far. More

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Brought our BMW X-5 in for routine service. Upon returning home after picking car up, noticed minor damage to rear hatch door and above rear light. Brought to attention of our salesperson, Steve Ko returning home after picking car up, noticed minor damage to rear hatch door and above rear light. Brought to attention of our salesperson, Steve Kozlowoki, who immediately took it upon himself to notify the service manager, Charles DeMartini to "take care of us." Without any hesitation, they had me make an appointment to bring the car in, provided me with a loaner, and had the bodywork done. This is why we have been a loyal customer of Steve's and BMW of Darien [not to mention always being competitive when purchasing/leasing a new car] and currently have three BMW's from this dealership. More

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i live in maine and have never visited the dealership personally..but was in search of a certified 750 bmw...i spoke with steve kozlowski when i called the dealership and felt very comfortable with both personally..but was in search of a certified 750 bmw...i spoke with steve kozlowski when i called the dealership and felt very comfortable with both his knowledge and professionalism...we have a bmw dealership 5 miles from my house that had a similar 750 and a dealership 50 miles away in New Hampshire that had another 750..same year..same price..i could have easily visited both dealerships close to me..but steve sent me pictures ,info, original sticker, carfax..etc, etc.he made me feel so comfortable with the transaction that i made the decision to buy the 750 from him at darien..sight unseen!...it was a very expensive car and was a big decision!..the transaction..delivery..followup..actually everything went super..steve called me the next morning and spent almost an hour with me going over every detail of the car..cockpit..even helped me sync my phone!..it was like he was here at my house...it has been 3 weeks and he called again to followup...that kind of service is rare indeed these days...i so highly recommend steve kozlowski and the darien dealership for your next purchase..i am positive my wife and i will be calling steve again! More

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