Steve Machann
Steve Machann at Westside Lexus

Steve Machann | Page 17

Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
234 Reviews

42 years of assisting clients find the right vehicle for their needs. Relationships are more important than a vehicle on the lot. Blessed to be a reflection of wonderful clients some of which go back 4 generations.

4.9

234 Reviews

Write a Review

Dealership Experience

20 yrs, 1 mo

Industry Experience

42 yrs, 11 mos

234 Reviews of Steve Machann

January 08, 2021

Dealership Rating
Employee Rating

Always a pleasure doing business with your dealership. Always a pleasure doing business with your dealership. Service was outstanding as always.Steve Machann makes buying a car enjoyable no stress experie More

by CARMEN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Chong Lee

Jan 08, 2021

Westside Lexus responded

Carmen - It means a lot to hear that you can depend on our Westside Lexus team for excellent service, every time. Thank you so much for the great feedback about our facilities and for giving Steve a shout out! We hope that your new vehicle is treating you well.

January 06, 2021

Dealership Rating
Employee Rating

Amazing experience! Steve and Mike were both very helpful. The process was streamlined, informative, and even fun! So happy with my new ES 350 and happy to be doing business with West Side Lexus. More

by jamoniquef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Jan 07, 2021

Westside Lexus responded

Congratulations on your new Lexus ES 350! It's great to hear that Steve and Mike made the purchase process smooth, seamless and fun. Thank you for giving Westside Lexus your business and stellar review!

January 05, 2021

Dealership Rating
Employee Rating

This was the 5th Lexus I have bought or leased over the years all from Steve Machann. All with the same great quality and service. Thanks Westside!! More

by Jcrossjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Bissonett , Travis Buck, Mike Shafer

Jan 05, 2021

Westside Lexus responded

Thank you for your loyal business with Steve and Westside Lexus! We are grateful for your support and wish you safe travels in your new car.

January 05, 2021

Dealership Rating
Employee Rating

Steve Machann has satisfied our transportation and motoring needs for many years. Customer service at West side Lexus has been painless. The Consummate professional‘s. Good job More

by Mitchel.bittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Westside Lexus responded

Thank you so much for sharing this feedback about our customer service! We are happy to hear that you can turn to Steve whenever you're in need of a new vehicle. Safe travels and we'll see you next time at Westside Lexus!

December 30, 2020

Dealership Rating
Employee Rating

Westside Lexus was a pleasure to do business with! The dealership location is very convenient as well as beautiful! The sales staff was extremely knowledgeable, friendly and helpful! What a positive exper More

by SUSANOLLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruata

Dec 30, 2020

Westside Lexus responded

Thank you for trusting Westside Lexus with your business. We strive to deliver top-notch service and I am thrilled to hear that our team was such a pleasure to work with! Congrats on the purchase of your SUV and drive safely!

December 24, 2020

Dealership Rating
Employee Rating

Outstanding! New vehicle delivery was such a smooth process. Out the door in less than 2 hours! I’m used to it taking 4+ hours. And can I say, I love my new car! More

by plfarkas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Alex Ruata

Dec 24, 2020

Westside Lexus responded

We are delighted to hear that you left Westside Lexus with a car that you love! It is gratifying to hear that our team made the purchase and delivery process so easy and efficient. Thank you for giving us your business and your stellar feedback. Happy holidays from our team!

December 22, 2020

Dealership Rating
Employee Rating

Excellent service, Steve is great 😊 I’m a returning Excellent service, Steve is great 😊 I’m a returning customer, I’m a lifetime customer for over 20 years and have had many cars and suv from Lexus. More

by ameltagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dallas Chamberlain, Nam Pham

Dec 22, 2020

Westside Lexus responded

We're so lucky to have you in the Westside Lexus family! Thank you for trusting us with all your car-buying needs over the years!

December 14, 2020

Dealership Rating
Employee Rating

Steve is a great person to work with. Responsive and easy. I’m continually impressed by his level of service. I’ll miss him when he retires More

by JKK9695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Westside Lexus responded

Thank you for taking the time to review us! It is wonderful to hear that Steve delivered such a fantastic experience. We hope to see you again at Westside Lexus and will certainly pass on the kind words!

December 12, 2020

Dealership Rating
Employee Rating

This was our first Lexus, but we were totally impressed with the dealership and staff: Steve, our salesman; Dallas, the delivery specialist; Nam in financial; and Andrew from the service department. The ph More

by JEPPNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham, Andrew Tran, Dallas Chamberlain

Dec 14, 2020

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Steve, Dallas, Nam, and Andrew took such good care of you here at Westside Lexus, and we will be sure to let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

December 02, 2020

Dealership Rating
Employee Rating

This is my fourth Lexus and Steve Machann has handled every transaction (12 years) Contacts me if there are incentives that will save me money when it is time to trade in.. Professional and remembers h More

by Georgia A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Westside Lexus responded

Georgia - We can't thank you enough for your 12 years of business - wow! It's fantastic to hear that you can turn to Steve whenever you're in need of a new Lexus and know that you will be well taken care of. We're delighted that you're enjoying your Lexus NX 300.- congratulations! Thank you again for your support and we'll see you next time.

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