Steve Machann
Steve Machann at Westside Lexus

Steve Machann | Page 18

Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
234 Reviews

42 years of assisting clients find the right vehicle for their needs. Relationships are more important than a vehicle on the lot. Blessed to be a reflection of wonderful clients some of which go back 4 generations.

4.9

234 Reviews

Write a Review

Dealership Experience

20 yrs, 1 mo

Industry Experience

42 yrs, 11 mos

234 Reviews of Steve Machann

November 04, 2020

Dealership Rating
Employee Rating

Westside is the best. Beautiful Facility. Great Service Center. Steve M. is wonderful. Judy in Finance was a pleasure to work with and Andrew in Service has handled service for multiple family vehicles. Ou More

by C S O’Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Andrew Tran

Nov 04, 2020

Westside Lexus responded

We can't thank you enough for trusting us with your business time and time again! It also means a lot that you recommend Westside Lexus to your friends. Your kind feedback about Steve, Judy, Andrew, and the rest of our team made our day. Thanks again and safe driving!

October 26, 2020

Dealership Rating
Employee Rating

Fantastic Experience with Steve Machine! I love my new RX 350. This is my 3rd Lexus and will continue to recommend Westside Lexus. The service department is also excellent.. I have worked with Service exp More

by SHANNONLESTER46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Guerra

Oct 26, 2020

Westside Lexus responded

Thank you, Shannon, for leaving Westside Lexus a 5-star review! We're proud to have earned your continued support and are thrilled to hear that Steve and Josh have both provided you with excellent service. The Lexus RX 350 is a great vehicle and we hope you enjoy driving yours!

October 20, 2020

Dealership Rating
Employee Rating

The sales people are great a know there product as well as other makes of car and trucks. They showed us the service Department and introduce us to some service personnel there all great More

by BM17123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry, Chris Nemoto , Bret Aldridge, JT Teodoro

Oct 21, 2020

Westside Lexus responded

Thank you so much for joining the Westside Lexus family! We are happy to hear that you received knowledgeable service from our Sales Team and enjoyed meeting our Service Team as well. Safe travels and hope to see you next time!

October 17, 2020

Dealership Rating
Employee Rating

Excellent facilities and well trained knowledgeable personnel. Always on time for meetings. Good inventory and helpful to find colors model of your choice. Delivery lacks instruction on electronics of More

by JCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff , Teodoro in finance department

Oct 19, 2020

Westside Lexus responded

Thank you for your positive feedback about our facilities and inventory. I'm sorry that you weren't completely satisfied with our service as we want our guests to feel confident behind the wheels of their new vehicles. I appreciate you bringing this to my attention, and if there is anything further that I can do to assist you, please let me know. James Breaux - General Sales Manager - 1 (281) 558-3030

October 07, 2020

Dealership Rating
Employee Rating

I liked how Clean and organized the dealership is. Appreciated Steve and Gonzo’s help via emails, calls and in person. Great customer service experience! More

by silverreyn210
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gonzo Jimenez

Oct 07, 2020

Westside Lexus responded

We're thrilled to hear that Steve and Gonzo delivered such an attentive customer experience! Thank you for trusting Westside Lexus with your business!

October 03, 2020

Dealership Rating
Employee Rating

Beautiful facility and first class operationState of Beautiful facility and first class operation State of the art all the way And great people but notably Steve M This dealership has always wor More

by GDM56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Oct 04, 2020

Westside Lexus responded

This review made us smile! Thank you for your feedback and for taking the time to share your experience. We appreciate your support and hope to work with you again at Westside Lexus!

September 01, 2020

Dealership Rating
Employee Rating

I have never had a bad experience with this dealership, nothing short of excellent, very well organized, knowledgeable of the product and just gives you that comfortable feeling More

by BMARINO83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Westside Lexus responded

Feedback like this makes our day as it is our goal to take excellent care of customers. Thank you for continuing to support us at Westside Lexus!

August 04, 2020

Dealership Rating
Employee Rating

Quality of Service We have done business with this company and its sales manager for many many years. Our confidence in the quality of their service is displayed in our More

by hedsmith845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Aug 04, 2020

Westside Lexus responded

Thank you for the kind review! We are grateful for your longtime business here at Westside Lexus, and we look forward to your next visit!

July 20, 2020

Dealership Rating
Employee Rating

The customer Service received by the individuals selected was above par. They were Professional and polite and very detailed with their explanation of the process. More

by ltabon1
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Gonzo Jimenez

Jul 20, 2020

Westside Lexus responded

Thanks for taking the time to share your five-star experience at Westside Lexus! We're so glad to hear that Gonzo, Steve, and Christian made the process of buying your pre-owned vehicle so friendly and transparent. We're grateful for your business!

July 17, 2020

Dealership Rating
Employee Rating

Came in with the wife to look at a used car for her. Never thought we could afford a new one. A few hours later with Steve Machann and we drove home in a NEW Lexus. Steve made it happen!...This was the More

by mcguyver
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jul 20, 2020

Westside Lexus responded

Thank you for the stellar review! It was a pleasure working with you and your wife and we're so glad Steve could help you two find your beautiful, new Lexus. All of us here at Westside Lexus wish you many happy miles!

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