Steve Machann
Steve Machann at Westside Lexus

Steve Machann | Page 16

Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
234 Reviews

42 years of assisting clients find the right vehicle for their needs. Relationships are more important than a vehicle on the lot. Blessed to be a reflection of wonderful clients some of which go back 4 generations.

4.9

234 Reviews

Write a Review

Dealership Experience

20 yrs, 1 mo

Industry Experience

42 yrs, 11 mos

234 Reviews of Steve Machann

April 21, 2021

Dealership Rating
Employee Rating

Steve Machann, is a truly outstanding Sales Manager to work with. He follows through with any task needed. He is pleasant and friendly to his customers. He returns calls in a timely manner. That’s why More

by DAMPMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Perkins

Apr 21, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Steve took such good care of you here at Westside Lexus, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we hope that you continue to enjoy your new ride!

March 23, 2021

Dealership Rating

We enjoyed working with Tim Gallagher and the Finance team. We have been a customer for many years and we found Tim to be personable and knowledgeable. We love both of our brand new cars. Thanks again More

by Riri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Westside Lexus responded

Hi Richard and Marie, thank you so much for continuing to trust us year over year. We're very pleased to hear that Tim was able to guide you both into a new vehicle and that you had a pleasant experience along the way. We'll be sure to pass the note along to him and can't wait to see you again!

March 17, 2021

Dealership Rating
Employee Rating

Steve and Laura are the face of your dealership they both have demonstrated the utmost professionalism. They are friendly and efficient. I recommend them to my friends and Associates More

by david@pasonline.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown

Mar 18, 2021

Westside Lexus responded

David - It means a lot to hear that we earned your recommendation. Thank you so much for shopping with us at Westside Lexus and taking time to share this feedback about Steve and Laura! We hope that you're enjoying your new vehicle.

March 12, 2021

Dealership Rating
Employee Rating

Steve makes it seem as if we have found a car connection for life. We can easily see being customers for a long time. It is wonderful to be a recipient of this level of care and concern. More

by karen-mcgowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George, Isaias Ponce , Mike Shafer

Mar 12, 2021

Westside Lexus responded

Karen - Thank you for taking the time to share! We appreciate your business and are happy to hear that Steve went above and beyond to assist you. Drive safely in your new vehicle, and congratulations! We hope to see you again at Westside Lexus!

February 28, 2021

Dealership Rating

Laura Brown has a professional and hospitable demeanor. she responds quickly and efficiently. I very much enjoy the pick-up and delivery service but wish you would employ more drivers to free up appointmen More

by david@pasonline.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown , Steve Machann

Mar 02, 2021

Westside Lexus responded

David, thank you for taking the time to leave us this review and feedback. We will be sure to let Laura know that you appreciate her help, and we will certainly share your suggestion with our team. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again!

February 24, 2021

Dealership Rating
Employee Rating

Excellent customer careEasy to turn in my lease Excellent customer care Easy to turn in my lease car Dealer reached out to me to set up appointment.. Car was ready to pick up the same day More

by MMARGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021

Westside Lexus responded

Thank you for the review! It was our pleasure to assist you here at Westside Lexus, and we hope to see you again sometime!

February 24, 2021

Dealership Rating
Employee Rating

I drive 250 miles to Westside Lexus for the exceptional service they provide. Steve Machann is patient, knowledgeable, and funny, making car lease process painless. More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Alex Ruata

Feb 24, 2021

Westside Lexus responded

Renee, thank you for taking the time to leave us a review! We couldn't be more proud that we have earned your continuing business from 250 miles away here at Westside Lexus, and we will certainly let Steve and our team know that you appreciate their help. We look forward to your next visit!

Feb 25, 2021

Renee responded

No other dealership goes the extra mile to make the customer feel extra special, so I’m happy to go the extra 250 miles for Westside Lexus.

February 24, 2021

Dealership Rating
Employee Rating

Philippe and Steve are true professionals. Not too pushy but very responsive when I had questions. I would work with these guys anytime. Anil was very friendly and got me out of there quickly. More

by dpb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philippe Haddad, Anil Sharma

Feb 24, 2021

Westside Lexus responded

We really appreciate the positive feedback! It's wonderful to hear that Philippe, Steve, and Anil made your experience so attentive and stress-free. Thank you for trusting Westside Lexus with your business!

February 03, 2021

Dealership Rating
Employee Rating

Steve Machan does it again. Great service and he took care of me with others when he was not available. Thank You Steve for showing me the hybrid lease. More

by DAN@PARSLEYPAD.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Feb 03, 2021

Westside Lexus responded

We really appreciate your business and your confidence in Steve! Thank you for choosing Westside Lexus and sharing your kind comments. Safe travels!

January 19, 2021

Dealership Rating
Employee Rating

Westside Lexus and Steve Machann were outstanding. I am thrilled with my new SUV, and could not have had a more pleasant experience. Steve made the process efficient and enjoyable, and his expertise was in More

by Katherine Parsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Buck, Nam Pham

Jan 20, 2021

Westside Lexus responded

We're so lucky to have you as a Westside Lexus customer, Katherine! It makes our day to hear that Steve made your car-buying experience so special. We wish you many safe and happy miles in your new SUV!

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