Steve Marion | Page 2

Salesman stood me up After research on this site, I fount Showcase and Steve Marion to be highly rated. Just what I was looking for...I thought. I called Steve on Wednesda After research on this site, I fount Showcase and Steve Marion to be highly rated. Just what I was looking for...I thought. I called Steve on Wednesday afternoon, told him that it was important that I build trust and a relationship with the salesman I dealt with, and set an appointment for 9:30 the next morning (Thursday). This was a time that HE said was convenient for him. The dealership is a 50 mile round-trip and farther than three other Honda dealerships. After getting off the phone, I got a call from a client asking me to do a job for him the next morning (Thursday). Since I will move mountains (or in this case, lose money) to keep my word, I turned it down. I arrived at Showcase for our 9:30 appt, and was greeted by a very nice young lady who showed me to an office. Immediately, a very young man came in and said that Steve had just left the lot to go show a car to someone else, and that he, the young guy, was going to take over. During our phone conversation, Steve told me he'd been there 19 years. I guess in all that time he failed to learn two things 1) to keep his word, and 2) to listen! Especially when I told him that the most important thing to me was to build a trusting relationship. I'm not sure if dealers or salesman can respond here, but just keep something in mind. Explaining poor treatment doesn't excuse it. Whatever excuse he has, there were many options, other than to stand me up, that he could have taken. I really don't know if this is a good dealership, but I do know that I wasn't treated well. I really don't know what it would take for me to go back there, considering their (supposed) best salesman acted like...well...the stereotypical car salesman from years ago. Maybe I need to work with a salesman who's new to the industry. They might not have developed disrespectful bad habits. More

Helpful 0

Report | Print

Great The car looked beautiful and very well cleaned when I got it. Had a great experience getting a new car, would highly recommend showcase Honda The car looked beautiful and very well cleaned when I got it. Had a great experience getting a new car, would highly recommend showcase Honda More

Helpful 0

Report | Print

Perfect buying experience The Honda Odyssey was the perfect vehicle for us. The rear sliding door made it unbelievably easy for a passenger to get in and out of the van. The Honda Odyssey was the perfect vehicle for us. The rear sliding door made it unbelievably easy for a passenger to get in and out of the van. More

Helpful 0

Report | Print

Oil change is always fast!! Every time get my service done here it’s so fast and the waiting area is always clean and comfortable! Thank you Richard Vargas and showcase Honda for Every time get my service done here it’s so fast and the waiting area is always clean and comfortable! Thank you Richard Vargas and showcase Honda for always giving me the best service! More

Helpful 0

Report | Print

My experience with Showcase Honda This is the second car that I have purchased from Showcase Honda. Steve Marion provided excellent customer service both times.. Steve is friendly, pro This is the second car that I have purchased from Showcase Honda. Steve Marion provided excellent customer service both times.. Steve is friendly, professional, and honest. I would definitely recommend Showcare Honda, for those looking to purchase a vehicle. More

Helpful 0

Report | Print

Amazing service! My entire family now has a Honda from Showcase. Steve Marion has been selling my family Hondas for as long as I can remember. Honda is fair and works My entire family now has a Honda from Showcase. Steve Marion has been selling my family Hondas for as long as I can remember. Honda is fair and works with you to get the best deal possible. I love my new Honda Civic! More

Helpful 0

Report | Print

Steve kenn and Ross couldn't be more God sent.! My experience has always been wonderful I have purchased 10 cars from Honda and I love showcase Honda and their staff Steve has been able to help me My experience has always been wonderful I have purchased 10 cars from Honda and I love showcase Honda and their staff Steve has been able to help me plenty of times treats us just like Family.? . Ken was absolutely amazing he made it easy for me to spend a little bit more money with out crying .hahaha What can I say about Ross but thank you so very much for making things happen! We so needed the pilot makes it easier to fit my family and my dad with Parkinson's comfortably .Sincerely, Tangie Castro More

Helpful 0

Report | Print

Fixing our Van Showcase Honda did a great job in fixing our Van. They were Professional and Courteous and on time. The work was done in two days as promised. I will Showcase Honda did a great job in fixing our Van. They were Professional and Courteous and on time. The work was done in two days as promised. I will go back for all my work and service that I will need. Love this place. More

Helpful 1

Report | Print

Excelent service Steve Marion I'm so pleased with all the employees special Steve Marion. They did all the best to help me out took there time to time care of my needs. I'm so pleased with all the employees special Steve Marion. They did all the best to help me out took there time to time care of my needs. More

Helpful 0

Report | Print

Great experience Great service from Steve Marion, the New Car Sales Manager. Told him what we wanted, what color, drove the car and returned the following day to make Great service from Steve Marion, the New Car Sales Manager. Told him what we wanted, what color, drove the car and returned the following day to make the purchase. No hassle, no wasted time, no pressure. Great experience. Did not know that buying a car could be so pleasant. If you want a Honda go to Steve. More

Helpful 0

Report | Print