Steve Moline | Page 9

Steve M sales was awesome, car was prepped excellent overall experience great!!! We will definitely be back again. overall experience great!!! We will definitely be back again. More

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Everyone was helpful and considerate during the process of buying the jeep and servicing my truck. of buying the jeep and servicing my truck. More

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Financial person 5 star. Salesman 5 star. Head of repatr on phone while time. Girl in repair 1 star stretching it. Said had no appoints for a week for oil change. Said we wanted under coat too. Th repatr on phone while time. Girl in repair 1 star stretching it. Said had no appoints for a week for oil change. Said we wanted under coat too. Then appoint. Opened up. Not clear when vehicle could. Be picked up Said would call. No one did. We finally just stopped to check. Didnt know where vehicle was. Finally sales.a. come a d located it for us. My husband gets short of breath. Wasn't happy he had to walk all over. More

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Great dealership easy to work with at all the steps of the process. Sales staff did not play the hard sell, easy to work with. the process. Sales staff did not play the hard sell, easy to work with. More

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I have always found Austin Ford to be a great automotive store, everything from a simple question, to a complicated search for a new vehicle, they have always been the best. Just purchased my fourth new veh store, everything from a simple question, to a complicated search for a new vehicle, they have always been the best. Just purchased my fourth new vehicle from them. Everytime it's the " small town friendliness & big city competitiveness " that brings me back. Service there also, know their " stuff " and go beyond expectations to satisfy! More

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The staff was very helpful and buying two vehicles from them was quick and easy. Everything was professional and everything was handled with a friendly touch. them was quick and easy. Everything was professional and everything was handled with a friendly touch. More

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Everyone was just fantastic.Very helpful n understanding.Ran into a couple things and they all worked so hard to work them out and make me feel ok. Very happy with everything and met some grea understanding.Ran into a couple things and they all worked so hard to work them out and make me feel ok. Very happy with everything and met some great people. More

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Austin Ford had great follow up but not overwhelming. They were polite, helpful and fair on price. Great follow up after the sale. I will recommend them to all. Peter Skadahl They were polite, helpful and fair on price. Great follow up after the sale. I will recommend them to all. Peter Skadahl More

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I would like thanks Jesus for the help I found my dream car F-150 with the good price tires color everything I looking for thanks car F-150 with the good price tires color everything I looking for thanks More

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First off let me say that over the years, I have purchased many new and used vehicles. I am no stranger to the different methods dealerships use to sell automobiles. Usually one of the first things purchased many new and used vehicles. I am no stranger to the different methods dealerships use to sell automobiles. Usually one of the first things I do after getting home with a newly purchased vehicle, is to remove the dealers logo from the car. I normally do not believe in free advertising for dealerships. However, with Austin Ford, I have made a very big exception to my rule. In my experience with the staff and the way I was treated, I am happy to submit this rating and keep the Austin Ford logo on my new Expedition. (at least for a little while...smile). I will honestly say that I cannot remember ever having been treated so amazingly well, received a fair trade in value, or had follow up inquires and/or questions answered in such a positive manner. Every staff member, Randi Abbe, Steve, Joleen, and Josh, were extremely professional, polite and pleasant to work with. They all seemed to be genuinely happy working there and that attitude was reflected in their interaction with me and other customers I overheard talking with them. There is a Ford dealership within 3 miles of my home, with more staff and a larger inventory. Austin Ford is about 80 miles away with a smaller staff. I plan to use the closer dealership for routine maintenance and service for obvious reasons, but from now on will give priority to Austin Ford for any future vehicles I may consider. More

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