Steve Monk | Page 11

Very into customer service, time matters and getting you back on the road . Excellent customer service !! back on the road . Excellent customer service !! More

by kristymosier75 Verified Customer Verified Customer

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Jim Morse and crew are the Best, I have never been treated so well, they go beyond expectations. treated so well, they go beyond expectations. More

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The staff was very helpful and professional, and got the parts & repairs taken care of in one day! parts & repairs taken care of in one day! More

by tasber5 Verified Customer Verified Customer

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Great service department very customer focus. They made me feel like I was the most important person. They made me feel like I was the most important person. More

by alexpalmieri Verified Customer Verified Customer

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In past had a good experience. . this last visit they had my car all day and when I checked in around lunch time it had not been looked at … I had made the appointment a week earlie . this last visit they had my car all day and when I checked in around lunch time it had not been looked at … I had made the appointment a week earlier… I was having the exact same issue as the recall repair they had done less then a year earlier. When I had made the appointment the service person said if I leave it for the day they will look at it and get it taken care of …. I realize things get busy but I had an appointment… at 4 pm I called back and was told no one has looked at it yet … so I said just put keys in it and I will come get it as I live about 1 hour away . Then after being on hold on and off after a couple transfers .. they supposedly looked at it and saw nothing wrong and wanted me to get an unnecessary 700$ tune up .. not taking into consideration what I had told them about what the car was doing .. I politely declined the service reminded them I at that point asked them already to just put keys in car and I was on way to get it .. then they wanted to charge me a 165 $ fee for plugging it in and seeing what was wrong again after I said I was on my way to get it and lock it up … eventually they took off the charge after talking with manager .. I listed to how you could get service done just by bringing car in on commercials they played when I was in hold .. I had an appointment and dint get giid service at alll More

by calkins12003 Verified Customer Verified Customer

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Prompt service professional approach close by easy access clean welcoming friendly staff great hours on tim clean welcoming friendly staff great hours on tim More

by ovalman Verified Customer Verified Customer

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Matthews made it easy from start to finish. Our truck is running great and we couldn’t be happier. If you’re looking for a reliable worry free experience then definitely choose Matthews! Our truck is running great and we couldn’t be happier. If you’re looking for a reliable worry free experience then definitely choose Matthews! More

by SHAVONREILLY Verified Customer Verified Customer

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My appointment was right on time every thing that needed to de done was. Everyone was very pleasant the service center and waiting area were very clean and organized to de done was. Everyone was very pleasant the service center and waiting area were very clean and organized More

by smithguitarman Verified Customer Verified Customer

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My problem is still happening. I’ll have to bring it back. It’s a rattle like something is loose on the undercarriage I’ll have to bring it back. It’s a rattle like something is loose on the undercarriage More

by aearle9999 Verified Customer Verified Customer

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They took good care of me when I went to them they found what I was looking for at the right price what I was looking for at the right price More

by prayerman777 Verified Customer Verified Customer

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