Steve Monk

Very clean atmosphere; friendly and knowledgeable associates make the experience enjoyable. Thank you very much associates make the experience enjoyable. Thank you very much More

by meghan13k Verified Customer Verified Customer

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As usual the service was outstanding, Tim was great to deal with and very helpful. Thank you to Steve Monk for helping with my service needs deal with and very helpful. Thank you to Steve Monk for helping with my service needs More

by cboulter Verified Customer Verified Customer

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The service department is always super helpful and always take the time to answer all of my questions take the time to answer all of my questions More

by odalysr1 Verified Customer Verified Customer

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I drive from Ithaca to have my vehicles serviced at Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung More

by brian@ithacabroker.com Verified Customer Verified Customer

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Thank you to the Service Team. I recently needed my car inspected and scheduling was a breeze, the service team was efficient and courteous, and I was on my way quickly. Same for I recently needed my car inspected and scheduling was a breeze, the service team was efficient and courteous, and I was on my way quickly. Same for a previous visit this past Fall for a regular maintenance checkup. They're great to work with! More

by ishineforyou Verified Customer Verified Customer

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I scheduled a NYS inspection with this dealership after buying the car in PA (but living in NY). The inspection took extremely quick, which was nice... but lacked quality. The day after my inspection, I wa buying the car in PA (but living in NY). The inspection took extremely quick, which was nice... but lacked quality. The day after my inspection, I was notified that my third brake light was out. I investigated on my own to find that the wire connector to the light was not seated. This means it was not an issue that just popped up overnight, but something that had been true for a longer period of time. I'm not sure if they missed this part of the inspection or just went through it too quickly since the vehicle had just got a PA inspection a few weeks prior. More

by Jdgardner00 Verified Customer Verified Customer

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Brought in for an oil change. Staff were quick and professional. No issues and would recommend them. Staff were quick and professional. No issues and would recommend them. More

by ScreenNameGoesHere Verified Customer Verified Customer

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Great service! Tim was very helpful and got my service done fast. It was a great experience Tim was very helpful and got my service done fast. It was a great experience More

by cboulter Verified Customer Verified Customer

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It was ok. The waiting room was nice. I had to wait longer than an hour and had to come back because parts were on order. I was accommodated for my inconvenien The waiting room was nice. I had to wait longer than an hour and had to come back because parts were on order. I was accommodated for my inconvenience. More

by samwhollenbeck2 Verified Customer Verified Customer

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Service manager was very kind and informative and kept me aware of the process with the car. aware of the process with the car. More

by wintertyme2000 Verified Customer Verified Customer

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