Steve Owens
Steve Owens at Keystone Volvo of Berwyn

Steve Owens | Page 2

Service Manager

Keystone Volvo of Berwyn

497 E Lancaster Ave
Berwyn, PA 19312

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rated
58 Reviews

Dealership Experience

31 yrs, 6 mos

Industry Experience

46 yrs, 11 mos

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rated

58 Reviews

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58 Reviews of Steve Owens

October 11, 2022

Dealership Rating
Employee Rating

Diana was awesome, they all are in service. Inspection and the all important Polestar upgrade! More

by mbofinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg McDougall, Diana Lanshe , Richard Barr, Larry Murphy

Oct 12, 2022

Keystone Volvo of Berwyn responded

We are happy to hear that you had a five-star experience working with Diana and the team! Thank you for trusting Keystone Volvo of Berwyn with your business and for sharing your support on our page. Drive safely!

September 20, 2022

Dealership Rating
Employee Rating

Alan Kirsch was my first contact after I looked online for a Volvo. While it was at the Doylestown store he had it brought in for me to drive. Once I drove it I wondered why I was driving all those German More

by mbofinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Kirsch , Richard Barr, Larry Murphy

Sep 21, 2022

Keystone Volvo of Berwyn responded

We really appreciate this feedback! Thank you for choosing Keystone Volvo of Berwyn and for sharing your experience with our team. Drive safely until we see you again!

August 18, 2022

Dealership Rating
Employee Rating

I recently had service to my Volvo S60r which I purchased from Keystone Berwyn, the exact vehicle I wanted and designed on the Volvo Website. From the purchase to all services rendered on my vehicle I know t More

by RoadDog55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg McDougall, Diana Lanshe , Richard Barr, Larry Murphy, All star Receptionist

Aug 18, 2022

Keystone Volvo of Berwyn responded

It makes us proud to hear that our team at Keystone Volvo of Berwyn continues to deliver exceptional service! Thank you for your loyal business, and we look forward to seeing you again!

August 12, 2022

Dealership Rating
Employee Rating

I have been taking my cars to Keystone Motors since 1995. I would not think of going anywhere else. The service and quality of work is outstanding. Steve, the service manager, runs a great shop. I More

by Gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Barr

Aug 12, 2022

Keystone Volvo of Berwyn responded

It makes our day to see that Richard has gone above and beyond to keep you coming back to us, Gladys! Thank you so much for your continued support of Keystone Volvo of Berwyn and we will see you next time!

Aug 12, 2022

Gladys responded

I am so happy with your dealership. I have been coming to Keystone Motors since 1995, and would never think to go anywhere else. I think Rich Barr, my service person, is excellent. He is a very detail oriented individual and very dedicated to his job. I also use the same mechanic, Jim, who is also outstanding. Everyone in the service department is so polite and nice. Steve Owens runs a great service department.

Aug 12, 2022

Gladys responded

I am so happy with your dealership. I have been coming to Keystone Motors since 1995 and would never think to go anywhere else. I always use the same service person, Rich Barr. I think he is excellent. He is a very detailed oriented individual and very dedicated to his job. I also use the same mechanic, Jim, who is also outstanding. Steve Owens runs a great service department. In fact, everyone is always so pleasant and helpful.

April 01, 2022

Dealership Rating
Employee Rating

Great service and customer care from Greg & Richard and Keystones staff, the Best. Thanks for all your help and patience. More

by jjkelly53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg McDougall, Diana Lanshe , Richard Barr, Larry Murphy

Apr 04, 2022

Keystone Volvo of Berwyn responded

We are thrilled that you were so well taken care of by Greg, Richard, and our team! Thank you for choosing Keystone Volvo of Berwyn and for sharing your experience. We hope to welcome you back for your future service needs!

March 11, 2022

Dealership Rating
Employee Rating

Excellent in all ways Highly recommended in all departments Great crew of people front desk and mechanics More

by Merlin1
Recommend Dealer
Yes

Other Employees Tagged: Gregg McDougall, Diana Lanshe , Richard Barr, Larry Murphy

Mar 13, 2022

Keystone Volvo of Berwyn responded

Merlin, we're delighted to have earned your recommendation! Thank you tremendously for sharing how much you appreciate the outstanding customer service our team delivers at Keystone Volvo of Berwyn, and we look forward to your next stop by!

March 01, 2022

Dealership Rating
Employee Rating

Full PA inspection and Emission Check was done for $50 and, they even washed the car and provided me a loaner vehicle. Nice people, great service. More

by eckertmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg McDougall, Diana Lanshe , Richard Barr, Larry Murphy

Mar 02, 2022

Keystone Volvo of Berwyn responded

Thank you for the great review! We are thrilled to hear that the Keystone Volvo of Berwyn team was able to assist with your vehicle and get the job done. We appreciate your support and hope to earn your business again down the road!

October 08, 2021

Dealership Rating
Employee Rating

I have been coming to this dealership for more than 23 years and wouldn’t think of using anyone else. They have always been very honest. The entire service department is very friendly. I also wouldn’t More

by Gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Barr

Oct 08, 2021

Keystone Volvo of Berwyn responded

Thanks for the 5 star review! We're pleased that our team was so friendly, and thanks for giving Rich a shoutout. It makes us happy that he's so trustworthy and helpful. We appreciate your confidence in Keystone Volvo of Berwyn! See you next time.

September 18, 2021

Dealership Rating
Employee Rating

The service advisers are excellent to work with. Gregg, Rich, and Jon are patient and professional in reviewing service needs and options. I’ve bought 4 cars from Keystone Volvo Berwyn over the past 20 yea More

by pauldeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg McDougall, Diana Lanshe , Richard Barr, Larry Murphy, Jonathan

Sep 20, 2021

Keystone Volvo of Berwyn responded

Thank you for taking the time to share! We are very proud of our team, and it is great to hear that you had such an outstanding service experience working with Gregg, Rich, and Jon. We appreciate your confidence in us to get the job done and hope to see you back again at Keystone Volvo of Berwyn!

September 13, 2021

Dealership Rating
Employee Rating

Excellent service for over 6 years and 2 Volvos! The service department is the best I have ever used in 50 years. The work is always perfect. More

by Jack D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg McDougall , Richard Barr, Larry Murphy

Sep 13, 2021

Keystone Volvo of Berwyn responded

Thank you for your confidence and loyal business, Jack! The entire Keystone Volvo of Berwyn team appreciates it, from the bottom of our hearts. Take care, and see you next time!

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