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Steve Owens
58 Reviews
Dealership Experience
31 yrs, 6 mos
Industry Experience
46 yrs, 11 mos
58 Reviews of Steve Owens
July 16, 2021
They were excellent . Offered me alternative transportation, but I did not use . Finished on time , kept me advised . Even washed the car ! Very happy with service . transportation, but I did not use . Finished on time , kept me advised . Even washed the car ! Very happy with service . More
by skelly
June 19, 2021
Excellent dealership. I have used this dealership since 1998 and would never think to take my car anywhere else. My service person, Richard Barr, is the best. He always listens to all my car needs and de 1998 and would never think to take my car anywhere else. My service person, Richard Barr, is the best. He always listens to all my car needs and delivers the car on time. If I have an emergency situation with my car, he always accommodates me My mechanic, Jim, is also great. Everyone in the service department is always so polite and friendly. The Service Manager, Steve Owens runs a great department. More
by Gladys
Other Employees Tagged: Gregg McDougall , Richard Barr, Larry Murphy
May 28, 2021
Best dealer service department in the region…regardless of brand. Period. They do everything possible to maintain quality service & great customer relations. You get what you pay for. We have 2 Volvos that of brand. Period. They do everything possible to maintain quality service & great customer relations. You get what you pay for. We have 2 Volvos that are serviced ONLY here. Recommendations on service have always been reasonable…not free, but proactive maintenance pays for itself in safety & long term ownership costs. The quality of then service department is probably more important than the sales staff. This is the only place we go for service. The service staff knows it & shows their appreciation. More
by rb
Other Employees Tagged: Diana Lanshe , Richard Barr
May 27, 2021
Excellent- easy to get an appt. And easy to communicate with. Clear instructions for early bird drop off as well. First rate! I thank you.. with. Clear instructions for early bird drop off as well. First rate! I thank you.. More
by SN
Other Employees Tagged: Diana Lanshe , Richard Barr
February 24, 2021
Keystone Volvo is wonderful. Pleasant, efficient, and always perform a perfect service. Thank you!!!! If anyone is considering buying the safest car made, Keystone Volvo is the place to go!! always perform a perfect service. Thank you!!!! If anyone is considering buying the safest car made, Keystone Volvo is the place to go!! More
by Marybrad88
Other Employees Tagged: Gregg McDougall , Richard Barr, Khalid Laraki, Larry Murphy, Jonathan B
October 24, 2020
This is a great dealership, from purchase to service visits. A loaner car is provided without charge and everyone is knowledgeable and accommodating, I highly recommend them. visits. A loaner car is provided without charge and everyone is knowledgeable and accommodating, I highly recommend them. More
by Linda
Other Employees Tagged: Gregg McDougall
January 23, 2018
Excellent service from sale,service to trade in. I recommend Keystone Volvo of Berwyn for your entire Auto needs. I have used the dealership since 1989, owning seven Volvo’s. I am more then satisfied I recommend Keystone Volvo of Berwyn for your entire Auto needs. I have used the dealership since 1989, owning seven Volvo’s. I am more then satisfied with my interactions with David Jurgensen and the entire personnel at Keystone Volvo. Service is consumer oriented, aftter your service, contact is initiated to determine consumer satisfaction. They wash your Auto after service. I find this an addition to excellent service. Scheduling service is a breeze. Try it and become spoiled. Use Keystone Volvo of Berwyn for all your Auto needs, you will not regret your decision. More
by Gadgetman0428
Other Employees Tagged: David Jurgensen, Gregg McDougall, Diana Lanshe , Richard Barr, Larry Murphy
July 14, 2015
Great Customer Service From the friendly welcome to the final sendoff terrific attention was given to every detail. I highly recommend this dealership to drivers in the mark From the friendly welcome to the final sendoff terrific attention was given to every detail. I highly recommend this dealership to drivers in the market for a Volvo. More
by Warren
Other Employees Tagged: Benjamin Stein, David Jurgensen , Mike the lot attendant
June 30, 2015
On top of all the new technology! So much new technology in these new cars and Keystone is very supportive as I try to learn how to use everything. They treat me with utmost courtesy So much new technology in these new cars and Keystone is very supportive as I try to learn how to use everything. They treat me with utmost courtesy and professionalism. More
by 40 Year Volvo Owner
Other Employees Tagged: Benjamin Stein, David Jurgensen
June 27, 2015
Car service visit. The hallmark of the service Department at Keystone Volvo is courtesy and professionalism, for all the years I have been their customer.My regular adv The hallmark of the service Department at Keystone Volvo is courtesy and professionalism, for all the years I have been their customer.My regular adviser, Mr Ken Upton has been away. So, Mr Richard Barr waited on me and was very nice. Mr Steve Owens, the Service Manager, is always available and kind, and has put together a team that is wonderful to work with. My experience with them has always been excellent. More
by A Longtime Customer
Other Employees Tagged: Benjamin Stein , Richard Barr
