Steve Pfeiffer | Page 24

I personally love mini of st. Louis for their personal customer customer service to their customers, I have been in the mini family for 5 years now and I really do feel like family Louis for their personal customer customer service to their customers, I have been in the mini family for 5 years now and I really do feel like family there. So if anyone is in doubt of the wonderful service you’ll receive when you go there! Don’t! And No! I am not a paid person for saying this, I am a satisfied one. More

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Today I needed an emissions check to get re-registration for my vehicle my mini Cooper I did not have an appointment, but I pulled into the service window and within minutes they were assisting me in my nee for my vehicle my mini Cooper I did not have an appointment, but I pulled into the service window and within minutes they were assisting me in my need. The service manager was courteous and escorted me to their waiting room where I had a nice latte and waited about 40 minutes for my mini Cooper to be, checked out I am so glad to be a client and a customer of this dealership. They are excellent and their customer service is the best! More

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They are alway super thorough and helpful. They make sure I know and understand everything they are doing when it comes to caring for my MINI. I love the videos that they provide. They have They make sure I know and understand everything they are doing when it comes to caring for my MINI. I love the videos that they provide. They have a nice waiting area and always make sure we are comfortable while waiting on service. More

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Wonderful experience at this dealership . I had my countryman serviced and not only did they take great care of my countryman …I felt important and taken care of. Thank you for exceptional se I had my countryman serviced and not only did they take great care of my countryman …I felt important and taken care of. Thank you for exceptional service in a time where I feel like we are loosing this type if care and treatment. More

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Great customer service. Steven Pfeiffer was very courteous and explained everything in detail for me to understand. The repair took a little longer than expected due to wa Steven Pfeiffer was very courteous and explained everything in detail for me to understand. The repair took a little longer than expected due to warranty peoples response. I was given a loaner and by the end of the next day my car was ready. Great experience and I will definitely recommend this dealership. Loved the loaner car very much. Loved the video of my car. Thank you Christel Andres-Ludwig More

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Everyone I worked with. There was very kind and helpful and answered all my questions There was very kind and helpful and answered all my questions More

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Every experience at St. Louis Mini has been unique and wonderful! Top not quality service, along with welcoming approachable staff in every department. Good stuff there St Louis Mini has been unique and wonderful! Top not quality service, along with welcoming approachable staff in every department. Good stuff there St. Louis Mini! Happy Holidays to everyone! More

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2nd time we have scheduled an appointment at 7 am to find out late in the day have not even looked at it. From my perspective you are over committing leaving me in a lurch. Don’t schedule what you can’t deli out late in the day have not even looked at it. From my perspective you are over committing leaving me in a lurch. Don’t schedule what you can’t deliver. Not happy More

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Very pleasant group of people who seem genuinely interested in insuring you visit to their dealership is a comfortable event. interested in insuring you visit to their dealership is a comfortable event. More

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This is my third MINI and the service has always been outstanding! The team goes above and beyond to take care of my car and make sure I have had a positive experience. outstanding! The team goes above and beyond to take care of my car and make sure I have had a positive experience. More

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