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Steve Robinson
940 Reviews
Steve enjoys spending time with his wife Jennifer, his 2 kids and their dog Molly. Steve enjoys relaxing at the beach and watching the waves. Other hobbies are fishing, hunting and spending time just enjoying nature. Steve has a few rules that he thinks everyone should live by, 1. Treat everyone with Dignity, Honor and Respect. 2. Always be True to your word. Once you loose it, it's gone. 3. Lastly and most important, women are always right and men are always wrong and when you here the phrase ( I'm Fine ) I assure you it's the calm before the storm. Steve has had over 20 years in the Service Writer Industry and knows how to deliver excellent Customer Service.
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940 Reviews of Steve Robinson
March 30, 2020
Horrible customer service at the dealership. Ready to place blame wherever they can but at themselves. Had my oil changed at dealership since I purchased the vehicle. After driving 268 miles my motor sta place blame wherever they can but at themselves. Had my oil changed at dealership since I purchased the vehicle. After driving 268 miles my motor started knocking then seized. Checked the oil and oil level was low. Had vehicle towed home at my expense. Talked to service advisor Steven Robinson. Said we will have it towed in and looked at. After phone call from him he told me engine is locked up. Told me wasn’t their fault. Nobody there could tell me how much oil actually goes in the vehicle. I told them 7.2 quarts you have 5 on my paperwork. I looked back at all my paperwork and they have been putting 5 quarts of oil in my vehicle every oil change. There are 6 platforms to my vehicle. One platform being a 2.0 coupe that takes 5 quarts. My vehicle is a 5.0 sedan special edition that takes 7.2 quarts. They said they JUST PUT 5 quarts on the paperwork for all vehicles. So my receipt says 5 quarts, and th can’t prove they put correct amount of oil. So taking necessary steps to have this dealership own up to their mistakes. Next will be an attorney which seems pretty clear. If the number don’t add up 5 quarts isn’t 7.2. Attorney William have no problem proving negligence on dealerships part. Sadly I have purchased many vehicles along with my family from the dealership. I will no long be a customer! More
by SRTJIMMY
Verified CustomerOther Employees Tagged: Aaron Garcia
March 29, 2020
Steven is the best I can call him over the phone from North Carolina and he’s attentive. I make sure i use Daytona Toyota for all my mechanical needs. North Carolina and he’s attentive. I make sure i use Daytona Toyota for all my mechanical needs. More
by misipooh73
Other Employees Tagged: Steve from service
March 29, 2020
Steve is always very very complete ! Meaning he will take the time to put what needs to be done & put a price their for you . He’s listens & will help you & everytime I see him he is thorough !! I will see the time to put what needs to be done & put a price their for you . He’s listens & will help you & everytime I see him he is thorough !! I will see Steve over someone else . I used to see Jackie she was the same way , I live that about them & good service leader thanks Steve !!! More
by Tubbybaby
March 26, 2020
I always receive good service. The only thing was I didn't expect my cost to exceed what I was quoted. That I didn't appreciate. didn't expect my cost to exceed what I was quoted. That I didn't appreciate. More
by RFOURNIER55
Other Employees Tagged: Jeffrey Michael
March 22, 2020
Had a very excellent experience I doubt would Kendrick and Gib Kendrick is the best salesman I've ever met and I bought a lot of cars in my life What I like about gib to the bottom line no games and Gib Kendrick is the best salesman I've ever met and I bought a lot of cars in my life What I like about gib to the bottom line no games More
by Cac
Other Employees Tagged: Kiki Ikram Rosell, Gib Dannehower, Scott Crocker , Kendrick Roberson
March 22, 2020
Steve was very good explaining everything that needed to be done and why even checked into what tires would be the best for truck and even let me bring my car in for oil change without appointment be done and why even checked into what tires would be the best for truck and even let me bring my car in for oil change without appointment More
by RHACK2
