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Steve Sako
Steve Sako at Fremont Toyota

Steve Sako | Page 19

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
244 Reviews
4.7

244 Reviews

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244 Reviews of Steve Sako

November 08, 2023

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Employee Rating

Went in for basic tuneup and oil change when they got done my truck showed engine lite on and Trac light on went back two times and now they are saying something has causing the light to come on and not More

by Amnwkca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 10, 2023

Fremont Toyota responded

Thank you for taking the time to share your feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent experience with us was less than stellar, and we would like to speak with you more regarding your service visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. We hope to hear from you soon.

November 08, 2023

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Employee Rating

Aways a pleasure working with Steve Sako. He always explains the services that will be performed. He answers all our questions and is such a nice person to work with. More

by BOBDEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 06, 2023

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Employee Rating

The team Toyota attention is great also they have a great people to attend us with amability and respect More

by CAROLINA.CORVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers

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Nov 06, 2023

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

November 02, 2023

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Employee Rating

It was great! Always a good experience. Thank you to everyone at Fremont Toyota. I will return for next service. More

by lupepalacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien

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Nov 03, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

October 28, 2023

Dealership Rating
Employee Rating

I work with Steve over 15 years,he is very good and polite,so I moved to Tracy, I still work with w. More

by sinsinwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2023

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

October 22, 2023

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Employee Rating

They did good job and fast I really appreciate to Maria Castillo and Toyota team More

by NARINDERSAMRA137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers

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Oct 23, 2023

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

October 17, 2023

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Employee Rating

this is my first time i went for my toyota service and get excelemce service from the service department. Happy with their service. More

by ADULAL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

October 14, 2023

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Employee Rating

Very nice service. Got in and out in a good time. Was updated well and was let known how my vehicles health was. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock, Ramiro Orozco, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers

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Oct 17, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

October 04, 2023

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Employee Rating

Excellent place to have car service done. People are kind helpful and easy to talk to. More

by LUMALUNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

October 03, 2023

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Employee Rating

Excellent service people are friendly knowledgeable they seem to have their scope of work well maintained More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers

Report | Print
Oct 04, 2023

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

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