Steve Schiltz

Have bought two used cars always professional and courteous. Service and autobody staff are also. courteous. Service and autobody staff are also. More

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When the engine in our late‑model GMC Sierra Denali suffered a major mechanical failure, we were understandably worried about what it would take to get it back on the road. What could have been a stres suffered a major mechanical failure, we were understandably worried about what it would take to get it back on the road. What could have been a stressful, drawn‑out ordeal quickly turned into a reminder of what true customer service looks like, thanks to the team at Holm Automotive. A special thanks goes to Chuck Loader, the Service Advisor who oversaw the entire situation from start to finish. Chuck kept us consistently informed about the status of our vehicle, answered every question with patience and clarity, and made sure we always knew what to expect. His professionalism and steady communication made a huge difference during a challenging time. The broader Holm Automotive team also went above and beyond by searching nationwide to locate a replacement engine. Their persistence, communication, and dedication were evident every step of the way. While our truck waited for parts and repairs, they graciously provided temporary transportation, ensuring our family stayed mobile and supported throughout the process. This level of care is rare, and it’s easy to see why Holm Automotive has earned so many industry awards. Their professionalism, empathy, and commitment to doing right by their customers transformed a major setback into a genuinely positive experience. We are deeply grateful for their help and recommend them without hesitation. More

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Very prompt and friendly service. I only needed air in tires but they still treated me great Thanks alot. I only needed air in tires but they still treated me great Thanks alot. More

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This was my first time working with Holm. I brought my sister’s car in for routine service. Steve was very friendly and helped me out by showing me the customer area. He just didn’t point I brought my sister’s car in for routine service. Steve was very friendly and helped me out by showing me the customer area. He just didn’t point it out, he accompanied me. I was very impressed with his friendly service and the service received on the vehicle. I will back! More

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I came to Holm Automotive with a flat tire. I was traveling on the Interstate 70 and stopped to get a bit to eat. When I left McDonald's my front let tire was flat. Holm Automotive was across t I was traveling on the Interstate 70 and stopped to get a bit to eat. When I left McDonald's my front let tire was flat. Holm Automotive was across the street. They determined a new tire was needed but the correct size was not available in Abilene. Steve Schiltz worked with me to get a loaner so that I could complete my trip to Topeka for a funeral. They said they could have new tires for me the next day. I received a message early the next morning that my vehicle was ready to go. Latter in the day, I returned the loaner, paid my bill and was on my way. Everyone at the dealership was most courteous. I could not have been treated better. There was no extra charge for the loaner car. Since I live several hours from Abilene, it is very unlikely that I will purchase a vehicle from them. If I lived close, I would consider doing business with Holm Automotive. More

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Steve was very helpful and I appreciated his level of service he provided. We will be back. service he provided. We will be back. More

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Service was terrible. Diagnosed the problem, but did not fix it. Technically, they didn’t actually diagnose the problem because they didn’t fix it. Diagnosed the problem, but did not fix it. Technically, they didn’t actually diagnose the problem because they didn’t fix it. More

by Monte.wunderle Verified Customer Verified Customer

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Great customer service. My 2013 GMC 3500HD driver door would not open. I tried to repair it myself and couldn't get the door lock to release. Called Holm's and made an app My 2013 GMC 3500HD driver door would not open. I tried to repair it myself and couldn't get the door lock to release. Called Holm's and made an appointment over the phone. Dropped the vehicle off one day early and they were able to get it in one day earlier than they originally told me. Steve Schiltz called and explained the issue. I had already purchased the repair part myself and left it in my vehicle. Holm's was able to use the part I purchased and repaired the door. Steve was able to text me a link to pay online. (super convenient) I wasn't able to pick the truck up during working hours so they parked my vehicle, locked the doors and we agreed on a place to leave my keys so I could pick it up in the evening. Thank you to the service team and mechanics at Holm's Automotive for the quick work. More

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Anytime we have an issue we are happy to be welcome to buy the service department and always taken care of. They always are there, welcoming us and helping. buy the service department and always taken care of. They always are there, welcoming us and helping. More

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I had two cars to be serviced and the service person ( Steve Schiltz) got me right in. He even got us a loaner car so my wife and I can go get breakfast. Excellent service and very professional and infor Steve Schiltz) got me right in. He even got us a loaner car so my wife and I can go get breakfast. Excellent service and very professional and informative. More

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