Steve Schiltz

Holm Automotive Center Inc responded

Dear Monte, Thank you for bringing this to our attention. We take all feedback seriously, but we have been unable to locate a service repair order in our system under your name. We would like the opportunity to learn more about your experience and look into what happened. Please reach out to our Service Manager, Gary Hasselman, at 785-263-4000 so we can address your concerns directly and work toward a resolution. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, chad.l.cook.72, for the 5-star review! We are so glad we could help get your GMC 3500HD back in working order. Our team understands how frustrating a stuck door can be, and we are happy Steve Schiltz and our mechanics were able to get you in early and utilize the part you provided. We aim to make the process as smooth as possible, so it's great to hear that the online payment link and after-hours pickup worked out conveniently for you. Thank you for trusting the Holm team with your repairs! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Renden, for the 5-star review! We are so happy to hear that you always feel welcome and well-taken care of by our service department. Whether it's a minor question or a larger issue, our goal is to be here for you with a helpful attitude every time you walk through our doors. We appreciate your continued trust in us and look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, scottarcuri4, for the 5-star review! We are so glad we could make servicing two vehicles at once a smooth and convenient experience for you and your wife. It’s great to hear that Steve Schiltz was able to get you right in and provide a loaner car so you could enjoy breakfast while we worked! We take pride in being professional and informative, so we will be sure to share your high marks for communication and workmanship with Steve and the rest of the team. We appreciate your business and look forward to seeing you both again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, mexilicious, for the 5-star review! We are honored to be the "ONLY" place you trust with your vehicles. Knowing that our kind customer service and attention to detail have earned your loyalty means the world to us. We believe in providing fair, transparent quotes and high-quality workmanship every time you visit. We will be sure to share your fantastic feedback with Steve Schiltz and the rest of the team. Thank you for being such a loyal part of the Holm Auto family! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We are incredibly honored by your comment that our service department "sets the standard" for other GM dealers. Our team works hard to provide a world-class experience, so receiving perfect marks for workmanship, communication, and transparency means a lot to us. We will be sure to share this high praise with Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz. It is a team effort, and they will be thrilled to know their dedication is being noticed. We appreciate your business and look forward to continuing to provide you with that same high level of service in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Rwilson83p, for the 5-star review! We appreciate the "straight to the point" feedback! It’s great to hear that you find our service fast and dependable, and that our friendly staff and clean facilities contributed to an overall good experience. We take pride in maintaining high standards for workmanship and communication, so we will be sure to share your perfect scores with Steve Schiltz and the rest of the team. Thank you for choosing us for your service needs! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, lthemis, for the 5-star review! We are so glad that Steve Schiltz was able to help you out right away. It can be stressful when a warning light comes on and you can't find a place to address it, so we’re happy Steve could provide that quick peace of mind. Thank you for your kind words regarding our communication and workmanship! We appreciate your business and are always here whenever you need a hand. Sincerely, the Holm Automotive Team of Abilene