Huge sports fan love the Michigan State Spartans!!!! Enjoy spending time and fishing with my daughter Savanna
Read moreDealership Experience
4 yrs, 1 mo
Industry Experience
14 yrs, 3 mos
Languages Spoken
English
47 Reviews
Write a Review47 Reviews of Steve Shepard
May 25, 2021
Steve Shepard was very helpful in finding the right truck for my needs. Came in thinking I would just look around and bet the ball rolling for a new truck, but ended up leaving with a truck I couldn’t be mor for my needs. Came in thinking I would just look around and bet the ball rolling for a new truck, but ended up leaving with a truck I couldn’t be more happy with. More
Other Employees Tagged: Jay Meyers
April 25, 2021
I met Jeff Chaffe to start off the process. Had to tell him multiple times I was looking for a vehicle to fit my 3 children. Was put in a van that was already sold, and then another. Okay, things happen. D him multiple times I was looking for a vehicle to fit my 3 children. Was put in a van that was already sold, and then another. Okay, things happen. During this process of waiting to test drive, as I was told to go out to the vehicle and wait. Another salesman came up and basically pushed me out of the vehicle and told me I didn't need it as much as the people he was showing it to because they had more kids. Hmm... okay. Unbeknownst to him as well, the vehicle was already sold. I put a hold down on another vehicle that wasn't on the lot yet, and waited 2 weeks to see it. Was asked to come asap because many other people wanted it. Had body damage, needed new tires, brakes and rotors. Was told they'd take $1k off asking price because of it. Then, when I get up there, Jeff tells me well we had to do more work we weren't going to do, just do you, so taking the $1k off isn't possible. Ok, it's a nice vehicle I guess I will take the hit because I haven't been able to find what I've wanted elsewhere. They sell too quick. When we did the deal, I left and then was told Friday I could come up and finalize everything, but that the dealership closes at 5 so, of I didn't get up there, I wouldn't be able to get it. I am in Jackson. 40+ minute drive and I get out of work at 330. I hurry and get up there, they don't close at 5 and Jeff isn't there, and you didn't close at 5. He doesn't tell me he's not going to be there, and I'm transferred to someone who doesn't know much of anything other than where to have me sign. I go over to "run the numbers" with the Business Manager Josh and he doesn't know what's going on. Tells me I need a pay stub, then ope no you don't direct deposit. Then tells me I'm going thru CP/TRUE Community CU, when Jeff told me Case. Then, Josh says oh yep they rate matched so, that's why you're going thru CP. Basically, I should've just been more patient and went elsewhere. More
Other Employees Tagged: Josh Winter, Jeff Chaffee, Dave Carter, Chris Avila
March 29, 2021
Steve Shepard really cares about his clients absolutely a great guy and a great dealership to work with Definitely going to tell friend’s and family just how great this experience has been great guy and a great dealership to work with Definitely going to tell friend’s and family just how great this experience has been More
Other Employees Tagged: Josh Winter
March 11, 2021
Steve Shepard was amazing to work with, so kind, and worked tirelessly to make sure I got the exact car that I wanted. Thanks Sundance team! worked tirelessly to make sure I got the exact car that I wanted. Thanks Sundance team! More
Other Employees Tagged: Josh Winter
March 06, 2021
Had a great experience. Steve Shepard got me a great deal on an awesome truck. Definitely would recommend Sundance to anyone buying a new or used automobile. on an awesome truck. Definitely would recommend Sundance to anyone buying a new or used automobile. More
February 15, 2021
I needed a car fast and Steve Shepard helped me find this car at a great price! He was very professional and patient with my daughter and I as we looked for a car! Thanks Steve we love the new car! car at a great price! He was very professional and patient with my daughter and I as we looked for a car! Thanks Steve we love the new car! More