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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
374 Reviews
4.8

374 Reviews

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374 Reviews of Steve Sylvis

January 30, 2026

Dealership Rating
Employee Rating

Provided good service. Should have shuttle for long distance. Some of service are very expensive More

by Chand.seenith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jan 31, 2026

Ken Ganley Toyota Pittsburgh responded

Chand, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 13, 2026

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Employee Rating

Explained what was needed Honest about what was needed. It was warranty work. Service advisor was professional More

by jude3815
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jan 13, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

December 31, 2025

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Employee Rating

Thank you Nick for the product support and training on how to operate the new Toyota tundra pro More

by Vendwork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Jared Fleming, Nick Marshall

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Dec 31, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2025

Dealership Rating
Employee Rating

Worst dealer I never see like this and also I don’t want come there any more More

by Balbaraily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce

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Dec 23, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 10, 2025

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Employee Rating

timely service. space to wait for services to be completed. contact if changes were suggested for work. More

by RLIEBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Dec 10, 2025

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

December 04, 2025

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Employee Rating

Friendly and informative service manager! Liked that I was able to obtain a next day appointment for back brakes. More

by dyan.conaway
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Dec 04, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

November 28, 2025

Dealership Rating
Employee Rating

Very polite and courteous. Punctual very informative appreciate the knowledge and understanding of our needs for repairs More

by DLMEIERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Killmeyer

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Nov 30, 2025

Ken Ganley Toyota Pittsburgh responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 18, 2025

Dealership Rating
Employee Rating

Great experience and the oil change package saves both time and money. Thankful they can fit me in at short notice often. More

by jasonandjentyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Nov 18, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2025

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Employee Rating

Everyone is so nice and friendly. They are very knowledgeable. And they make a person comfortable. They are the 👌 More

by AJOHNSON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Nov 18, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2025

Dealership Rating
Employee Rating

Dan was very patient & helpful working with me to get the deal I wanted. I appreciate his caring attitude. I am grateful. More

by MCB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Van Grieken, Danilo Aviles

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Nov 15, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Toyota Pittsburgh!

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