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Steve Sylvis

Overview Reviews (235) Inventory (40)

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Steve Sylvis

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Steve Sylvis | Page 2

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

235 Reviews

Overview Reviews (235) Inventory (40)

4.8

235 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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235 Reviews of Steve Sylvis

April 03, 2024

Dealership Rating

Employee Rating

Car was taken in as soon as I got there. It was done in the time frame given. Future services were explained. Staff is always friendly and helpful It was done in the time frame given. Future services were explained. Staff is always friendly and helpful More

by WKEENER47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

April 02, 2024

Dealership Rating

Employee Rating

Doug, my sales professional was a pleasure to deal with and I plan to call him if we need another vehicle. KG service has always impressed me and so has the sales team including John in finance. Great atti and I plan to call him if we need another vehicle. KG service has always impressed me and so has the sales team including John in finance. Great attitudes with both gentlemen who are proven assets to KG Pleasant Hills. More

by 1CRAIG.DICKEY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Pestino, Doug Hirsh, John Mesko

Helpful 0

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Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug and John met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2024

Dealership Rating

Employee Rating

Respectfully, let’s not force the people who are handing you money to do work in addition. you money to do work in addition. More

by JSHOUP425

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce, Lisa Onderko

Helpful 0

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Mar 31, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

Apr 01, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2024

Dealership Rating

Employee Rating

Josh Bruce is always friendly and knowledgeable. The new ability to track your service time from your phone is a plus. The new ability to track your service time from your phone is a plus. More

by SIRPEDRO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Helpful 0

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Mar 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Josh and for taking the time to leave us this wonderful feedback!

March 27, 2024

Dealership Rating

Employee Rating

I was so happy to get my new Highlander Hybrid. I am very pleased with the Service Department. I have felt like everyone there is working hard to make my experiences great. I am very pleased with the Service Department. I have felt like everyone there is working hard to make my experiences great. More

by Debra Gift

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling , Nick Marshall , Shaun Muldoon

Helpful 0

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Mar 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Debra, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Congratulations on your new Highlander Hybrid!

March 17, 2024

Dealership Rating

Employee Rating

Everything went smooth. I was in and out in no time. Will definitely come back. I was in and out in no time. Will definitely come back. More

by NPOTTER412

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce, Lisa Onderko

Helpful 0

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Mar 18, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2024

Dealership Rating

Employee Rating

Everyone at Ken Ganley Toyota is a true professional. I saw a video step-by-step of the work that was done on my car.. it is always a great experience I saw a video step-by-step of the work that was done on my car.. it is always a great experience More

by DMURRELL76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce, Lisa Onderko

Helpful 0

Report | Print

Mar 17, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 18, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 14, 2024

Dealership Rating

Employee Rating

I had a great experience. I would definitely lease/purchase another car there. The process was straightforward and transparent. I would definitely lease/purchase another car there. The process was straightforward and transparent. More

by eqlevis

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Marshall, John Mesko

Helpful 0

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Mar 15, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

March 12, 2024

Dealership Rating

Employee Rating

Was able to get an oil change the same day a maintenance message was on the screen of my Camry. message was on the screen of my Camry. More

by CINKATBAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Gasper

Helpful 0

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Mar 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

March 08, 2024

Dealership Rating

Employee Rating

I always like to go here for my oil changes. I bought a package and got a great deal. They have fast and friendly service. Highly recommend servicing your vehicle here. I bought a package and got a great deal. They have fast and friendly service. Highly recommend servicing your vehicle here. More

by THALEEYAH23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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