Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis | Page 10

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
409 Reviews
4.8

409 Reviews

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409 Reviews of Steve Sylvis

April 10, 2025

Dealership Rating
Employee Rating

Steve called me immediately regarding my issue. He had an estimated cost for the part when he called and was prepared to order the part right then and there. He contacted me the following day and More

by LAURAMONCINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

April 09, 2025

Dealership Rating
Employee Rating

Going into the service, parts, and sales department has been a positive experience and extremely ready to navigate. Plenty of employees ready to assist from getting you into the right location to helping More

by GILL879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

April 02, 2025

Dealership Rating
Employee Rating

Josh was busy but took care of me right away when he saw me. The inspection took a little over an hour & Josh said it would take 1-1.5 hours. I am on my 3rd vehicle from Ken Ganley Toyota. When my lease is More

by MCB
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Apr 02, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2025

Dealership Rating
Employee Rating

Josh was busy but took care of me right away when he saw me. The inspection took a little over an hour & Josh said it would take 1-1.5 hours. I am on my 3rd vehicle from Ken Ganley Toyota. When my lease is More

by MCB
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Apr 02, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

March 19, 2025

Dealership Rating
Employee Rating

Excellent service, friendly and professional. Steve Sylvis helped me get my insurance card from Progressive, since the one I had was expired and he made me a copy for my car as well. Steve also More

by SUETS999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for Steve and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 19, 2025

Dealership Rating
Employee Rating

Was easy to schedule an appointment and quick to get in. They do a nice job. More

by tbzcolaizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Mar 19, 2025

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2025

Dealership Rating
Employee Rating

I really like this dealership the service department is fantastic. The guys that work there seem to enjoy their jobs. More

by C.ROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Mar 18, 2025

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your service experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

March 14, 2025

Dealership Rating
Employee Rating

You are dealing with professionals,who can possibly not feel good?...A constant focus that ensures the proper functioning of your vehicle!... More

by BENZDORZEL
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Mar 16, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 12, 2025

Dealership Rating
Employee Rating

Very nice salesman, Ian McCloud. However, the rest of the sales team lacked women in leadership roles! More

by GREINERS5
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mesko

Mar 12, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 19, 2025

Dealership Rating
Employee Rating

Slowest dealership in the universe. Horrible communication. Really bad will never go back to this dealership More

by DONNIEPEGSIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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