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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
376 Reviews
4.8

376 Reviews

Write a Review

376 Reviews of Steve Sylvis

February 20, 2026

Dealership Rating
Employee Rating

Excellent customer service every time I am there. I am greeted as soon as I pull into the service area and the sales people greet me warmly. More

by CAROLINAHEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Ken Ganley Toyota Pittsburgh responded

Delighted to hear Steve and the team greet you as soon as you pull into the service area. We’re happy to care for your Toyota Prius v and look forward to seeing you again. Thank you for sharing your experience!

February 16, 2026

Dealership Rating
Employee Rating

Great service and sales person is very helpful to me to purchase car, Thank you More

by devang.dave83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, Nick Marshall, Robert Killmeyer, Josh Bruce

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Feb 17, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for letting us know about the great service you received. We’re glad our team helped make your used Toyota RAV4 purchase smooth. Enjoy your RAV4 and we look forward to working with you again.

January 30, 2026

Dealership Rating
Employee Rating

Provided good service. Should have shuttle for long distance. Some of service are very expensive More

by Chand.seenith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jan 31, 2026

Ken Ganley Toyota Pittsburgh responded

Chand, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 13, 2026

Dealership Rating
Employee Rating

Explained what was needed Honest about what was needed. It was warranty work. Service advisor was professional More

by jude3815
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jan 13, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

December 31, 2025

Dealership Rating
Employee Rating

Thank you Nick for the product support and training on how to operate the new Toyota tundra pro More

by Vendwork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Jared Fleming, Nick Marshall

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Dec 31, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2025

Dealership Rating
Employee Rating

Worst dealer I never see like this and also I don’t want come there any more More

by Balbaraily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce

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Dec 23, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 10, 2025

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Employee Rating

timely service. space to wait for services to be completed. contact if changes were suggested for work. More

by RLIEBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Dec 10, 2025

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

December 04, 2025

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Employee Rating

Friendly and informative service manager! Liked that I was able to obtain a next day appointment for back brakes. More

by dyan.conaway
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Dec 04, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

November 28, 2025

Dealership Rating
Employee Rating

Very polite and courteous. Punctual very informative appreciate the knowledge and understanding of our needs for repairs More

by DLMEIERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Killmeyer

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Nov 30, 2025

Ken Ganley Toyota Pittsburgh responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 18, 2025

Dealership Rating
Employee Rating

Great experience and the oil change package saves both time and money. Thankful they can fit me in at short notice often. More

by jasonandjentyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Report | Print
Nov 18, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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