Steve Tuschen | Page 27

I was given a written quote for $200 for a replacement key for one that snapped in the ignition. Upon picking up my car it was $1500. The quote still said 200. I called in several times to speak with a se key for one that snapped in the ignition. Upon picking up my car it was $1500. The quote still said 200. I called in several times to speak with a service agent after and no one ever called my back. Additionally all my tire sensors now are not reading when I picked up my vehicle. I do not reccomend this place. More

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Customer service was awesome my sales guy did a wonderful job I will definitely recommend it job I will definitely recommend it More

by alexvazquez1978 Verified Customer Verified Customer

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Great service from Nick F. and all those involved in helping me purchase my first car. I appreciate their patience and their ability to explain complex details in such a simple and all those involved in helping me purchase my first car. I appreciate their patience and their ability to explain complex details in such a simple and straightforward way More

by ruwxyda Verified Customer Verified Customer

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Very informative and help with my car maintenance. Most recently diagnosed the problem with my check and quickly had me on my way! Most recently diagnosed the problem with my check and quickly had me on my way! More

by lynnwilson0 Verified Customer Verified Customer

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Taylor service this entire time was unprofessional! They was no communication unless I initiated. I missed 4 days of work due to him giving me the runaround. My car was being serviced 3 weeks and he sti They was no communication unless I initiated. I missed 4 days of work due to him giving me the runaround. My car was being serviced 3 weeks and he still never completed all repairs even though they were covered under WAG extended warranty. When I notified him and others that those claim should be submitted it’s been silence. I would never spend a penny here again and wouldn’t recommend it either! More

by BROKALC Verified Customer Verified Customer

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Very easy sale for them as I sought them out due to a vehicle being in stock. Completed most of the transaction online, but upon delivery the vehicle hadn't even been washed. New $55K vehicle and no deta vehicle being in stock. Completed most of the transaction online, but upon delivery the vehicle hadn't even been washed. New $55K vehicle and no detailing was done prior to delivery... I basically had to tell them if they didn't at least wash it, I wasn't taking it home. Before delivery I tried to work with their parts department to order a bottle of touchup paint. They never called me back. Upon delivery I asked sales to assist me, and they said they'd have a bottle sent to me. One follow up and three weeks later, no bottle of touchup paint. The salesperson himself was a nice guy. Managment of the dealership seems lacking. Returning to GM after owning Toyota, not off to a super start. More

by chadmmoore Verified Customer Verified Customer

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Staff was nice and knowledgable! The process of buying took a little longer than the last time I purchased a vehicle from this dealership. There was a discrepancy in pricing betwee The process of buying took a little longer than the last time I purchased a vehicle from this dealership. There was a discrepancy in pricing between Roseville and Bloomington which made me a little hesitant. More

by dariel_6 Verified Customer Verified Customer

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Service department was very knowledgeable and responded back to me within a timely matter. Great customer service back to me within a timely matter. Great customer service More

by brendamoeller08 Verified Customer Verified Customer

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Buying from Walker was an easy experience from stepping inside dealership to walking out the door with keys. inside dealership to walking out the door with keys. More

by jmraimo Verified Customer Verified Customer

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No pressure, easy process. Everyone was friendly and helpful. Our salesperson Adam was Fantabulous. From helping us find the car we wanted. To dealing with all the paper work i Everyone was friendly and helpful. Our salesperson Adam was Fantabulous. From helping us find the car we wanted. To dealing with all the paper work involved in the sale, along with Chelsey, made the process of buying our car the best and easiest we ever had. Showed us the service area, very clean and orderly. Had our car cleaned and ready to go, He even helped set up our On-star and link our phone. Answered all our questions about the Encore accessories. Great kid, Adam and Chelsey are assets to Walser, Roseville. Chelsey was the best. took really great care of us. Will be back and refer Walser Buick Roseville to family, friends, anyone. More

by garygunter2218 Verified Customer Verified Customer

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