Steve Wauldron | Page 2

Steve never fails to please me. My visit was for service on my vehicle. Steve amazingly always goes over the top in providing excellent service. He has been my service advisor since My visit was for service on my vehicle. Steve amazingly always goes over the top in providing excellent service. He has been my service advisor since I bought my first car at Koons. He is very informative, professional and very attentive. He makes it so easy to visit Koons and shows great care in handing service matters and takes that extra step in overall checking my vehicle for recalls and anything questionable. Thanks Steve. I am always comfortable and feel road safe after visiting with you. Crystal Curran More

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Great Service Again, Koons Service provided an excellent service experience. Steve Waldron, my service representative, understood my requirement and my need for a q Again, Koons Service provided an excellent service experience. Steve Waldron, my service representative, understood my requirement and my need for a quick turn-around. The outcome did not disappoint. More

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Balance Vexing balance issue was solved with collective sleuthing. Well done. Kudos to Bill Appel, Mike and Steve for solving this issue. Will continue to Vexing balance issue was solved with collective sleuthing. Well done. Kudos to Bill Appel, Mike and Steve for solving this issue. Will continue to use Koons service. More

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Routine Maintenance oil and filter change plus tire rotation. State inspection and emissions test. Service was preformed in a timely manner and even included a free car w oil and filter change plus tire rotation. State inspection and emissions test. Service was preformed in a timely manner and even included a free car wash. More

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Great Service Koons continues to meet the high standards they set for them selves. They not only sold me a great car but as in the past they provide excellent servi Koons continues to meet the high standards they set for them selves. They not only sold me a great car but as in the past they provide excellent service. More

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Service Reps at Koons in Tysons Corner, VA Steve W is THE BEST, but interestingly I heard two other women rave about their service rep guys, so Koons must have a great staff of cariing people. Steve W is THE BEST, but interestingly I heard two other women rave about their service rep guys, so Koons must have a great staff of cariing people. Steve always warrants a hug. G. Cohen More

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Best I've ever experienced!!! Steve in Service is the best in the business! In 35 + years and owning 15 different cars plus 10 different motorcycles, Steve far surpassed any servi Steve in Service is the best in the business! In 35 + years and owning 15 different cars plus 10 different motorcycles, Steve far surpassed any service experience ever. On a scale of 1-10, 10 being best, he made it an 11. I can't say enough positive things about how he dealt with my car's repairs from the minute he answered my call all the way through completion of the work. He will be the reason why I do all my business with Koon's Chevy from this point forward. Thank you Steve! Kurt More

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Resolved issue with check engine light coming on. Koons reso I have had my vehicle serviced at Koons and have always been provided with great service. Steve Waldron is a great service advisor and provided very p I have had my vehicle serviced at Koons and have always been provided with great service. Steve Waldron is a great service advisor and provided very professional and quality advice and service. More

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Good Rating The people I dealt with are courteous and helpful, It is a good feeling to have knowledgeable people to serve you, It seems more like a professiona The people I dealt with are courteous and helpful, It is a good feeling to have knowledgeable people to serve you, It seems more like a professional place. The place was clean and tidy, More

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In for 6,000 mile check up In the process of doing the check up, the mechanic noted a leak in my water pump. Steve indicated this would be taken care of at no charge due to a f In the process of doing the check up, the mechanic noted a leak in my water pump. Steve indicated this would be taken care of at no charge due to a factory warranty saving me $460.38 cents. Bear in mind my Buick Enclave is a 2008 with over 70,000 miles on it. Nice savings I must say. I may have spent over 3 hours waiting for my repairs to be completed, a time well spent. Thanks Steve and the mechanic(s) that put my Enclave back in excellent shape. I feel much safer now for all your efforts. Bernie Farrell More

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