Steve Wendlandt | Page 8

I know the brand well so I like to hear more specifics. I get that from them so I can make a final decision quickly. I get that from them so I can make a final decision quickly. More

by DONNA.FOX816 Verified Customer Verified Customer

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Thank you so very much for getting my car in and completing everything in a timely manner and for showing your great example of service. From start to finish was great. completing everything in a timely manner and for showing your great example of service. From start to finish was great. More

by Jenn Verified Customer Verified Customer

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Superior service! My car needed work done and all was completed professionally and on time My car needed work done and all was completed professionally and on time More

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Steve greeted me as soon as I arrived at your dealership. He kept me abreast of the services I required and of those need special attention. when was discovered that the wrong part was received, a no charge He kept me abreast of the services I required and of those need special attention. when was discovered that the wrong part was received, a no charge loaner was arranged for me. The next day, my car was fixed and ready for pickup More

by David Luck Verified Customer Verified Customer

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2 hour oil change was a little long don’t you think? But the service people are very nice But the service people are very nice More

by WHEINZE Verified Customer Verified Customer

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2020 Sonata SEL Plus. Waited eight weeks for an appointment. Was told they needed to order a part for a known problem that I told them about before the appointment. They s Waited eight weeks for an appointment. Was told they needed to order a part for a known problem that I told them about before the appointment. They said the part would be in in one week but I had to wait another eight weeks for another appointment. I don't think I should have had to go to the end of the line. On the second visit they determined that the only problem was a loose wire, and no new part was needed. Why didn't they figure this out on the first visit? There were also billing/ warranty issues that had to be resolved. They also failed to discuss issues that came up during their inspection. More

by RDL SONATA Verified Customer Verified Customer

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I have come to Zimbrick east for over 10 years to have my Sonata serviced because I have always received excellent service, professional advisors who were NOT trying to upsell unneeded work or parts, and pol Sonata serviced because I have always received excellent service, professional advisors who were NOT trying to upsell unneeded work or parts, and polite and friendly staff. I realize the dealership may cost a little bit more but I value knowing that someone who specializes in my car is taking care of it. More

by Nancy J Verified Customer Verified Customer

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I always have a great experience at Zimbrick Hyundai east. The people are always very nice east. The people are always very nice More

by KCARNAHAN Verified Customer Verified Customer

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All of the consultant staff were friendly and helpful but my problem was not fixed. Unfortunately, the Service Manager was very unpleasant and rude. It really is disappointing when Hyundai doesn't even foll my problem was not fixed. Unfortunately, the Service Manager was very unpleasant and rude. It really is disappointing when Hyundai doesn't even follow up with this poor interaction with a customer. More

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It's very hard to get in for service and they are extremely expensive on everything. extremely expensive on everything. More

by Melvindinho Verified Customer Verified Customer

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