Steve Wenham | Page 12

Warranty repair for 2015 Highlander Service department completed the work in 1.5 days as promised. Service adviser, Steve Wenham answered all my questions and kept me informed during th Service department completed the work in 1.5 days as promised. Service adviser, Steve Wenham answered all my questions and kept me informed during the entire diagnosis and repair. More

by MRSCIENCE Verified Customer Verified Customer

Report | Print

Quality service Services provided were high quality. My service advisor, Steve, was excellent. I had a problem with an oil leak which was resolved. This was not the f Services provided were high quality. My service advisor, Steve, was excellent. I had a problem with an oil leak which was resolved. This was not the first time Steve has assisted me. More

by jaychilcott Verified Customer Verified Customer

Report | Print

mechanical sound Team is always awesome and fast and easy, friendly staff and informational on whatever the issue may be. accomedates me in any fashion i may need at p Team is always awesome and fast and easy, friendly staff and informational on whatever the issue may be. accomedates me in any fashion i may need at paticular visit More

by JUSTIN_WESTCOST Verified Customer Verified Customer

Report | Print

Recall ... Air Bag My 2005 Toyota 4Runner had an air bag recall which I had received and then forgotten about. The dealership reminded me when I was in for a different My 2005 Toyota 4Runner had an air bag recall which I had received and then forgotten about. The dealership reminded me when I was in for a different reason. They ordered the part, provided me transportation home and back, and explained to me what had been done. I was very pleased with Roseville Toyota. More

by JMALCOLM2 Verified Customer Verified Customer

Report | Print

Horrible service I’ve been going here because my parents got me my car and got the care service and the extended service. Horrible place, I hate going here because the I’ve been going here because my parents got me my car and got the care service and the extended service. Horrible place, I hate going here because they are on their computers and don’t listen. Last time the person “helping” me said he was looking up my car and then I looked over and he was on Facebook. I hate coming here. I wouldn’t recommend them. They also talk to me like I don’t understand my car because I am a women. They use words like “you probably don’t understand” and “I know it’s confusing for you”. So I would never recommend it. More

by Jh17 Verified Customer Verified Customer

Report | Print

Excellent experience (as always) Excellent customer service from the first moment. Great, timely communications, friendly people everywhere. High quality work throughout. Ive been com Excellent customer service from the first moment. Great, timely communications, friendly people everywhere. High quality work throughout. Ive been coming here for years, and wouldn’t take my car anywhere else. More

by tamar.garrett Verified Customer Verified Customer

Report | Print

“Express” Service. HA A simple 5k mile service that I waited for at the shop, and quoted 1 hr. After waiting for nearly 2 hours, I asked the service rep about my truck. I A simple 5k mile service that I waited for at the shop, and quoted 1 hr. After waiting for nearly 2 hours, I asked the service rep about my truck. I was told it’d been done for awhile. He owned up to the mistake, though it wasn’t terribly busy at the time, which I appreciated. He said truck was washed and ready and that Valet would have it right out to me. After waiting another 20 minutes outside, while watching nearly the entire Toyota staff chit chat and hang out since it was nearing close of business, I finally see my truck driving out the backlot expecting it to be ready. Low and behold, it took a quick turn and disappeared into the car wash, which they said was already complete. After another 10 minutes standing there, my truck finally arrived. 2 1/2 hours is not what I would call an “Express Service”. This was the ‘18 Tacoma’s very first 5k service too and I am sadly disappointed. Will be taking my business to Folsom Toyota from here on out. More

by P.M.CRUMMETT Verified Customer Verified Customer

Report | Print

Great and courteous service! Service was great and all the personnel were courteous and friendly as usual! I definitely will return for any future services I need! Also the coff Service was great and all the personnel were courteous and friendly as usual! I definitely will return for any future services I need! Also the coffee is great!! More

by CRMARQUES Verified Customer Verified Customer

Report | Print

Toyota best services !God Job.Toyota people fix my truck! I like this place !Old time I’m coming to Roseville Toyota to fix any problem!Thank You Roseville Toyota !God Job.Toyota people fix my truck! I like this place !Old time I’m coming to Roseville Toyota to fix any problem!Thank You Roseville Toyota More

by PERODANKOVIC1 Verified Customer Verified Customer

Report | Print

Routine service I took my Prius Prime for a routine service. Toyota performed the WRONG service. What is wrong here. I shall not return. Need I say more!!! I took my Prius Prime for a routine service. Toyota performed the WRONG service. What is wrong here. I shall not return. Need I say more!!! More

by No way Verified Customer Verified Customer

Report | Print