Steve Zemcik | Page 2

GETTING BETTER ALL THE TIME! I've bought 5 cars at this dealership since 2010, 3 since 2016. Since Napleton bought it, the service department has gotten better and better, especia I've bought 5 cars at this dealership since 2010, 3 since 2016. Since Napleton bought it, the service department has gotten better and better, especially since Derek Owens took over as service manager. I have no qualms about recommending these guys to look after you Volkswagen vehicle! More

by Carl041 Verified Customer Verified Customer

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Awesome! Everyone was so friendly and willing to assist. It seemed as if the business kept everyone going, as opposed to what might normally look like chaos el Everyone was so friendly and willing to assist. It seemed as if the business kept everyone going, as opposed to what might normally look like chaos elsewhere! More

by WORKINGGAL2017 Verified Customer Verified Customer

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Great Service our car on a Saturday afternoon with no appointment. Great work and got us going that day while we were from out-of-state traveling. Service our car on a Saturday afternoon with no appointment. Great work and got us going that day while we were from out-of-state traveling. More

by NANCYPIETRA Verified Customer Verified Customer

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Standing Behind Their Service Warranty! The Service Department has been excellent to work with and has assisted with the Manufacturer honoring the warranties and getting quality work complet The Service Department has been excellent to work with and has assisted with the Manufacturer honoring the warranties and getting quality work completed by the Dealer - thank you! More

by lanawoolsey Verified Customer Verified Customer

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Great Service No where else have I ever been as satisfied with auto service as I was for my first time appointment at Napleton. VW. Even thought it was a warranty No where else have I ever been as satisfied with auto service as I was for my first time appointment at Napleton. VW. Even thought it was a warranty issue, they were very responsive to the problem. More

by jjofmm Verified Customer Verified Customer

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Service call Excellent service done in a timely manner. Nice to have car washed as well. Friendly and helpful. Highly recommend this service department. G Excellent service done in a timely manner. Nice to have car washed as well. Friendly and helpful. Highly recommend this service department. Good to work with. More

by bevkillingsworth Verified Customer Verified Customer

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always a good experience Ron was my sales person and he has always gone above and beyond to help me with any questions or any concerns and the service department has backed hi Ron was my sales person and he has always gone above and beyond to help me with any questions or any concerns and the service department has backed him up 100% More

by cricket Verified Customer Verified Customer

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Excellent Car required routine maintenance as well as correcting an air conditioning problem. All of the required service and repairs were completed in a timel Car required routine maintenance as well as correcting an air conditioning problem. All of the required service and repairs were completed in a timely manner with outstanding service. More

by PILOTA1 Verified Customer Verified Customer

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Great service team!! The service team is always accommodating to my schedule. They have serviced all my vehicles (2 Mitsubishi and 1 Chevy Silverado HD2500). I recommend t The service team is always accommodating to my schedule. They have serviced all my vehicles (2 Mitsubishi and 1 Chevy Silverado HD2500). I recommend them to everyone I meet! More

by drewanna3 Verified Customer Verified Customer

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Great service Overall great service! I only go to Volkswagen to take my 2007 VW Rabbit to get service done and it hasn't let me down ever since. This is a good pl Overall great service! I only go to Volkswagen to take my 2007 VW Rabbit to get service done and it hasn't let me down ever since. This is a good place to go. The staff is friendly. I've always dealt with Steve and throughout the 1.5 years I've gone here, I haven't been disappointed. Plus, they give a military discount. More

by AEHYRES Verified Customer Verified Customer

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