Steve Zemcik | Page 3

Great customer service I have a Jeep which I bought used from Napleton’s. It started making a weird sounds when shift in low gears and I took it back to their service depart I have a Jeep which I bought used from Napleton’s. It started making a weird sounds when shift in low gears and I took it back to their service department to investigate. They had my car all day long and printed off a long list of things they checked - however, because they are not a Jeep dealer they couldn’t access certain aspects of my vehicle’s computer system. They very apologetically told me I would have to take my car to a Jeep dealer to truly found out the problem and didn’t charge me a dime for all the work that they did the entire day. They had no solution but allowed me to save my money. I was very appreciative. More

by laurens910 Verified Customer Verified Customer

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They figured it out My transmission light came on. I had asked my dealer back in Hilton Head once about my transmission when I felt it was acting up. They said it was fin My transmission light came on. I had asked my dealer back in Hilton Head once about my transmission when I felt it was acting up. They said it was fine. The guys at Napleton figured out the problem.....it needed a new shifter. Thanks Napleton, good job. More

by Chuck Verified Customer Verified Customer

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Great Service Steve Zemcik was my service advisor. Does great job. He explains what needs to be done and why and when it needs to be done. Steve Zemcik was my service advisor. Does great job. He explains what needs to be done and why and when it needs to be done. More

by wilbaby1917 Verified Customer Verified Customer

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The best service Good service all the time i recomend this place. Profesional selers good service. I make a good deal with mi new Vw Tiguan 2018 s Good service all the time i recomend this place. Profesional selers good service. I make a good deal with mi new Vw Tiguan 2018 s More

by eduardovientos1995 Verified Customer Verified Customer

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VW experience I was treated very well by the employees at Napleton. My car was returned to me efficiently and clean My wait for the services was short but plea I was treated very well by the employees at Napleton. My car was returned to me efficiently and clean My wait for the services was short but pleasant in the waiting area. Everyone there was pleasant and helpful More

by SNANASTOY Verified Customer Verified Customer

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Amazing Service I had an awesome experience at this dealership! I bought my VW Jetta 2 years ago there and not only is the dealership great but so is the mechanic sid I had an awesome experience at this dealership! I bought my VW Jetta 2 years ago there and not only is the dealership great but so is the mechanic side! More

by KAITLINPOPEJOY Verified Customer Verified Customer

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GREAT service, always professional every body was great to work with, the service was fast and spot on. car wash was good to. I will be back for my future services every body was great to work with, the service was fast and spot on. car wash was good to. I will be back for my future services More

by szemcik45 Verified Customer Verified Customer

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Service Only good things to say about my experience. Although I had to say goodbye to my little VW bug convertible. Everyone was professional and helpful. Only good things to say about my experience. Although I had to say goodbye to my little VW bug convertible. Everyone was professional and helpful. More

by CCFOURSTAR Verified Customer Verified Customer

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The best service Nice place good workers very profecional. I recomend to every body. Jef taylor is one of the best seller he help me with my volkswaguen all the time. Nice place good workers very profecional. I recomend to every body. Jef taylor is one of the best seller he help me with my volkswaguen all the time. Nex year i want change my car and i want jef help again. More

by eduardovientos1995 Verified Customer Verified Customer

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Josh was awesome Josh was amazing. He answered all .y questions, was very knowledgeable, and helped me purchase the best car for my lifestyle and family. My experien Josh was amazing. He answered all .y questions, was very knowledgeable, and helped me purchase the best car for my lifestyle and family. My experience with him and Napleton has been nothing but top notch. More

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