Steven Avelar | Page 4

Good experience first time being at these dealer, thank you for the great service I will recommend friends and family. Thank you thank you for the great service I will recommend friends and family. Thank you More

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As a regular i was very disappointed with the service today. I was convinced to wait at dealership because i was told my oil change would only take an hour and my vehicle wasn’t done until 3 hours later. today. I was convinced to wait at dealership because i was told my oil change would only take an hour and my vehicle wasn’t done until 3 hours later. No apology for the miscommunication or anything. More

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The Service representative and most of the service experience was awesome. I washed my vehicle just before I came in to your dealership and was not too thrilled to find greasy fingerprints on my driv experience was awesome. I washed my vehicle just before I came in to your dealership and was not too thrilled to find greasy fingerprints on my driver side door, when my service was completed. Please remind your staff that, “the final touches” portion of your service experience is to clean up after yourself. Thanks More

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Told hour and half for oil change. Took almost 3 hours. Toyota in riverside gives free bottled water. Corona location doesn't. Took almost 3 hours. Toyota in riverside gives free bottled water. Corona location doesn't. More

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The only reason why i ever went to the dealership was for an oil change... i like to chang my oil every 5,000 miles because its brand new... when they ask me what im here for when i pull up i tell them speci an oil change... i like to chang my oil every 5,000 miles because its brand new... when they ask me what im here for when i pull up i tell them specifically... Oil Change! out of the 6 times ive brought my truck in for an oil change they actuallly have only changed it 3 times! why!? why would you not change my oil when i specifically came in for one!? charge me extra i dont care ... but to ignore what i want done is absolutely garbage ... larry your dealership is a scam and half bro More

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This dealership is in desperate need of retraining and customer service, I can only give credit to some people in the shop (Andrew) who was polite and professional. I had some damage to my paint after dro customer service, I can only give credit to some people in the shop (Andrew) who was polite and professional. I had some damage to my paint after dropping it off for service, Andrew took care of it right away. Other then that take your vehicle else where to avoid lots or issues. More

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