Steven Avelar
Steven Avelar at Toyota Corona

Steven Avelar | Page 4

Assistant Service Manager

Toyota Corona

1700 W. 6th Street
Corona, CA 92882

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4.2
71 Reviews
4.2

71 Reviews

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71 Reviews of Steven Avelar

July 25, 2024

Dealership Rating
Employee Rating

Thank you for the way to perform the service of my camry and how they kept me informed of everything More

by marynati2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2024

Dealership Rating
Employee Rating

Everyone here is always so helpful and friendly. The service department is usually pretty quick and the work is always perfect. More

by Tarryn B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2024

Dealership Rating
Employee Rating

I took my car in for oil change. Was told that cabin air filter and engine filter needed to be changed. The air filter was put back upside down and all the junk in it was going into More

by Thinkingwoman2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Toyota Corona responded

Hello there, thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have not connected by the time you find this response, please reach out to me directly. I look forward to resolving this together. - Mike Schepise, General Manager, (951) 444-7983

Jun 13, 2024

Toyota Corona responded

Hello there, thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have not connected by the time you find this response, please reach out to me directly. I look forward to resolving this together. - Mike Schepise, General Manager, (951) 444-7983

June 06, 2024

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Employee Rating

Bad communication. Not the first time. Unfortunately this is why I will never purchase a vehicle from this location. More

by drschlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Toyota Corona responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - Mike Schepise, General Manager, (951) 444-7983

Jun 13, 2024

Toyota Corona responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - Mike Schepise, General Manager, (951) 444-7983

Jun 12, 2024

drschlo responded

I also confirmed the tires would be rotated during this service. The advisor asked me to leave the key lock in the cup holder which I did. When I reviewed the paper it shows no rotation. Key not provided. The key lock was left in the drivers side cup holder just like I was directed to do. Very sad I have to driver to another dealer to get good service.

June 05, 2024

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Employee Rating

I have purchased my last five vehicles from the stealer and it ever fails that they go above and beyond expectation. 100% customer satisfaction. More

by aimeeashby12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

Larry Miller Toyota is one of the best run, dealerships, in Southern California, with a great service Dept ! More

by billjnickel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 04, 2024

Dealership Rating
Employee Rating

Quick service, easy check in and services approval process. Qucik check out Strongly recommended Dealer More

by ML
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 27, 2024

Dealership Rating
Employee Rating

Excellent service and my car brakes amazing now, Steven was wonderful and so helpful! An didn’t take long at all compared to past experience with other toyota dealerships. Thank you! More

by Shyanne.Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

The Best People, the best Service, It does not get any better, buying my truck from this dealership was one of my best choices! More

by railphotographer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2024

Dealership Rating
Employee Rating

Good communication through the app and I was out fairly quickly. Thanks Steven for your assistance. More

by sanju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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