Steven Bailey | Page 21

We had a very nice experience At Wilsonville Toyota. Steven was very kind, courteous, and helpful. He made our car buying experience as easy as can be. Steven was very kind, courteous, and helpful. He made our car buying experience as easy as can be. More

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Steven Bailey pulled all the stops to get our family into a new Toyota Highlander. I really appreciate him showing me the pros and cons of owning a hybrid versus a gas car based on the miles I drive per year a new Toyota Highlander. I really appreciate him showing me the pros and cons of owning a hybrid versus a gas car based on the miles I drive per year. Great service! More

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Jessica was very helpful in purchasing my car with advice and guidance that allowed me to make an informed decision. She was very flexible with my schedule as a college student where I needed to pick up the and guidance that allowed me to make an informed decision. She was very flexible with my schedule as a college student where I needed to pick up the car a week later. Additionally, Jessica was friendly and excellent communicating with my changing schedule. More

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Steven Bailey was super! Found the Siena the our first HV, which is our fourth or fifth Siena. We had no test drive, but we trusted reliability of Toyota cars. HV, which is our fourth or fifth Siena. We had no test drive, but we trusted reliability of Toyota cars. More

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Steven Bailey was great to work with. Definitely not your typical "Salesman" and actually took the time to get us exactly what we wanted. Bought our car from him in 2019 and plan to go buy another new one th typical "Salesman" and actually took the time to get us exactly what we wanted. Bought our car from him in 2019 and plan to go buy another new one this year from him! More

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Quick response but not pushy at all. They were a pleasure to deal with. They explained why there is a car shortage and helped me to find a car before it was at the dealership. to deal with. They explained why there is a car shortage and helped me to find a car before it was at the dealership. More

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Steven Bailey was awesome! Found the Camry I wanted and drove me to the airport and later drove my car to my garage!! Very knowledgeable and easy to deal with! Highly recommend him! Martin Eberle drove me to the airport and later drove my car to my garage!! Very knowledgeable and easy to deal with! Highly recommend him! Martin Eberle More

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I would highly recommend Steven to help you find a vehicle! I went to Wilsonville Toyota, just to look at one vehicle and was in no hurry to purchase a vehicle. Steven met me by the door and was im vehicle! I went to Wilsonville Toyota, just to look at one vehicle and was in no hurry to purchase a vehicle. Steven met me by the door and was immediately on top of the situation! I test drove a Santa Fe but felt like I needed a 3rd seat and BAM! Steven had a Dodge Journey for me to try out. I’m more of a Toyota/Honda/Mitsubishi… person and told Steven that before I drove the Journey and by the time I got back, he had a Honda Pilot waiting for me. I loved the Honda and ended up getting that. All through the paperwork, Steven explained everything, kept me updated as to the paperwork, rules and regulations, loan and bank info. Any potential obstacle was smoothly checked and resolved immediately. I have never had such an easy, smooth and painless car buying experience. The only ‘not as great’ experience was I needed to pick up the Honda several days later as it had just arrived and needed to be cleaned and checked out. Steven contacted me on the day my new Honda was available to set up a pick up time. Steven told me that he would be out of work for several days and I could come in that day or the following weekend. I opted to pick the car up that evening as I was excited for my new vehicle. When I arrived, Steven had left unexpectedly and another associate would go over the Honda with me regarding any questions. I don’t remember his name. The associate who helped me was obviously not thrilled to be put in that position. I am a 50 yr old single mother of 4, with 3 still at home and my youngest is disabled. I also had my 76 yr old father with me who has driven Honda’s for years and was excited to see exactly what the Pilot offered. When I test drive it, it was very quick and I only got a quick idea of what was included so I had some questions when I picked it up. The sales associate answered some questions but quite a bit of the time, with somethings that may be obvious to the younger generation, would point out the question asked but in a way that made me and my father feel like we had asked a stupid question with an clear cut answer. It got to the point that I quit asking questions because of his veiled demeaning answers. I wouldn’t have asked the questions if I had any idea of the answers. We left quickly to get out of the situation. I am still figuring out some of the options - wether I have them or not and how they work if I do have them. Overall, Steven was great and I’m happy with my purchase but the interaction with the sales associate before I took possession of the Honda left a less than satisfied feeling at the end. More

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I worked with sales manager Steven He made sure to let me know how Toyota worked and explained everything to me during the whole process. He went above and beyond on customer service as he was working with m know how Toyota worked and explained everything to me during the whole process. He went above and beyond on customer service as he was working with me as a first time buyer. The whole staff there are very sweet and welcoming More

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STEVEN WAS A BIG HELP. I WAS SHOWN DIFFERENT MODEL OPTIONS WITH NO PRESURE TO MAKE CHOICE ON INENTORY OR MODELS ON THEIR WAY IN, I CAME BACK A FEW DAYS LATER AND WAS SHOWN A DIFFERENTMODEL ON THE LOT OPTIONS WITH NO PRESURE TO MAKE CHOICE ON INENTORY OR MODELS ON THEIR WAY IN, I CAME BACK A FEW DAYS LATER AND WAS SHOWN A DIFFERENTMODEL ON THE LOT AND LEASED IT WITH A VERY GOODDEAL THAT MADE ME HAPPY More

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