Steven Bradby | Page 10

"Until now I hated car shopping!" For the most part my past experiences with car dealerships were not positive. So when my mechanic told me it was time to bury my 15 year old Jeep in For the most part my past experiences with car dealerships were not positive. So when my mechanic told me it was time to bury my 15 year old Jeep in the backyard, I was not looking forward to the hassle of finding another car. Pam Shelton helped me find the perfect RAV4 Limited for me, at a price that I thought was fair. I came to your dealership just to start my search and left 2 hours later with my very first brand new car. I would definitely come to Fred Anderson again and ask for Pam. Larry Pickett made the paperwork as painless as possible and the following day Steven Bradby ran me through some of the apps on the vehicle and attached my plate. Linda J More

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New Car Purchase Easy and fast service when purchasing new vehicle. People were helpful and friendly with not being pushed. Would use dealership again for another car Easy and fast service when purchasing new vehicle. People were helpful and friendly with not being pushed. Would use dealership again for another car purchase. More

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Best Deal Around! Steve Bradby is the man! After spending the weekend shopping around, going back and forth with different dealerships, I was disappointed with the offe Steve Bradby is the man! After spending the weekend shopping around, going back and forth with different dealerships, I was disappointed with the offers provided and thought my new car would have to wait. That is until I decided to try the team at Fred Anderson Toyota. Steve was great to work with from the moment I walked in the door. I let him know what my budget was and where I wanted to be in regards to a monthly payment and term. He and Ken made sure not to waste any time. What other dealers said was impossible, Steve, Ken, and Martinez made it happen. Excellent customer service, direct and honest communication, and laughs for days are just a few reasons why Steve is #1 in my book! Thank you, Steve! I love my new 2017 Toyota RAV4! More

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Customer Service Steven provided excellent customer service. We really appreciated Steven's knowledge of the vehicle we purchased and taking time to answer our questi Steven provided excellent customer service. We really appreciated Steven's knowledge of the vehicle we purchased and taking time to answer our questions. Thank you, The Drew's More

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Steven Bradby & Scott Kline are awesome! If you are in the market for a new or used vehicle, go see Steven Bradby (sales) & Scott Kline (finance) at Fred Anderson Toyota! They are both knowl If you are in the market for a new or used vehicle, go see Steven Bradby (sales) & Scott Kline (finance) at Fred Anderson Toyota! They are both knowledgeable, charming, and works hard for their customers! We walked away with exactly the car we wanted at the price we wanted thanks to Steven and Scott. Kudos to Fred Anderson for having such a great salesperson and finance manager on your team! Can't wait to buy our next vehicle from Steven and Scott!! More

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Very Good Ability to please and satisfy the customer. How many words does it take to say what was said in the first sentence? The ability to say what you mean Ability to please and satisfy the customer. How many words does it take to say what was said in the first sentence? The ability to say what you mean in fewer words is efficient just like the people we dealt with at your business. More

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Wonderful experience of buying a 2017 Camry!!! Steven and his team did not play the "typical game of selling cars". They got to the heart of the business by understanding what we wanted and then of Steven and his team did not play the "typical game of selling cars". They got to the heart of the business by understanding what we wanted and then offered the BEST deal. The whole experience was as simple as buying a carton of milk from the grocery store. Great way to go Steven. Once again, THANK YOU. More

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Excellent experience shopping with Fred Anderson My husband and I were in the market to purchase a new Toyota and we randomly went to the closest dealership not expecting to find much. What a surpris My husband and I were in the market to purchase a new Toyota and we randomly went to the closest dealership not expecting to find much. What a surprise! Steven gave us an estimate; no pressure and told us we wouldn't find a better deal. He was correct! After researching on our own and visiting other dealships, we returned and Steven and the team at Fred Anderson Toyota gave us AMAZING service and the best price!! More

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Excellent Job Gloria and I (Lawrence Vincent) have purchase three New Toyotas from Fred Anderson Toyota Family. Our recent purchase was our beautiful 2017 Toyota T Gloria and I (Lawrence Vincent) have purchase three New Toyotas from Fred Anderson Toyota Family. Our recent purchase was our beautiful 2017 Toyota Tundra Limited 4X4. I had did my research online of the vehicle I must have and our mind made up. We call our personal sales professional, Steven Bradby, and went to the dealership, Steven knowing the type of customer I am, show me the vehicle I wanted and then recommended the 2017 Tundra we purchased and we are very pleased with the decision. Thanks to Steven who knows his customers. Steven and entire sale department made our purchase awesome. More

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Above and beyond service Steven was amazing from start to finish. He was honest and direct in he negotiation, patient with my questions, as transparent as he could be - making Steven was amazing from start to finish. He was honest and direct in he negotiation, patient with my questions, as transparent as he could be - making me feel like I got a great deal from a great dealership. We hit a snag after I took delivery of the vehicle. I picked it up from the dealership after having a DVD player installed. I drove it a few miles to a nearby mall to shop. When I finished shopping and returned to the vehicle, I wasn't able to get it to go into gear. It was 8:30 at night. He had left work and was running a few personal errands before returning home after a long day. He walked me through a few potential causes and solutions but when it still didn't work, he insisted on coming to the mall to help me. I said I could take an uber home but he would not accept that - he wanted to check the vehicle and make sure I got home safely and wasn't without a vehicle to drive. He came to the mall at 10pm to check my vehicle and bring me another to drive home. He was AMAZING! Truly above and beyond. He could have just told me to have it towed to the dealership and take a cab home. But he personally handled it and took a situation where I could have been a very dissatisfied customer (it was disappointing to have my two day old car have a problem - though I think it had something to do with installing the DVD player) and turned it into a HUGE positive. He is an excellent salesperson and provided me with outstanding service. It's a story I will share with my own employees when I talk to them about what outstanding customer service looks like. Thank you! More

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