Steven Bradley | Page 4

Excellent service and friendly staff. When I trade Mazda’s in the spring it’ll be at this dealership. Great service. Thanks a lot everyone there Mazda’s in the spring it’ll be at this dealership. Great service. Thanks a lot everyone there More

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Excellent service. Steven was awesome and very helpful. They were very accomodating as i came in late on saturday and with no appointment and yet they were able to service my car. They were very accomodating as i came in late on saturday and with no appointment and yet they were able to service my car. More

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First time car buyer Employees are very helpful and honest. Very knowledgable. This dealership has amazing customer service. Great experience and would recommend buying a Employees are very helpful and honest. Very knowledgable. This dealership has amazing customer service. Great experience and would recommend buying a car from Headquarter Mazda. More

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Great experience Awesome team of people Courteous friendly helpful and fast Dealership is clean and organized they call you as soon as your car is finished the qualit Awesome team of people Courteous friendly helpful and fast Dealership is clean and organized they call you as soon as your car is finished the quality and workmanship is great More

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Welcoming dealership This dealership is a welcoming environment with an upscale design inside. I researched the car I wanted before going (a certified pre-owned Mazda 3) a This dealership is a welcoming environment with an upscale design inside. I researched the car I wanted before going (a certified pre-owned Mazda 3) and Shawn helped show me right to the one I wanted. We took it for a test drive, Shawn answered our questions thoroughly, and Steven helped me get an affordable rate/monthly payment. When I picked the car up the next morning, Martin explained the features, the team gave me a bundle of pretty pink long-stemmed roses to celebrate, and I drove my new car off the show room floor. That easy. Thanks Headquarter Mazda for making this purchase a positive experience for me! More

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Recall Steven was wonderful form the moment I arrived there until the moment I left. I talked to him on the phone before I got there that morning and he was Steven was wonderful form the moment I arrived there until the moment I left. I talked to him on the phone before I got there that morning and he was very helpful, then when I arrived everything was so smooth until I left. He was mindful of my time so he took care of my car sooner than the anticipated. He is attentive and specific, good professional business! Thank you. More

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Great Buying Experience We started our car search in September 2018. We looked at a few manufacturers and models, and reading the reviews and looking at independent users’ te We started our car search in September 2018. We looked at a few manufacturers and models, and reading the reviews and looking at independent users’ test-drive and reviews, we narrowed our test-drive and review to three models of which the Mazda was one. We then began to look at the reviews of each Mazda dealership in our general area and Headquarter Mazda’s was head-and-shoulder above the others. Although Headquarter Mazda was not the dealership closest to us, we felt it was worth the trip. I first reached out to Martin and explained to him what we were looking for and when we had planned to visit. He gave us a follow-up phone call and I told him that due to circumstances beyond our control, we had to delay our visit. He told us when we were ready, to give him a call and that was it. There were no other phone calls or pressured sales pitch. When we arrived at the dealership, we met with Shawn. We are empty nesters, but we convinced ourselves that the CX9 Touring with the premium package (or maybe the Grand Touring) was what we needed. We test-drove the CX9 and we were not disappointed. While getting the CX9 paperwork together, my wife saw a red CX5 Touring Reserve on the lot that she was very excited about we test drove it. The moment we test-drove the CX5 we immediately knew it was for us. In total, we spent about 4½ at the dealership with Shawn and he could not be any more accommodating to us. We were never rushed and he explained and patiently answered all our questions first on the CX9 and then the CX5. It was truly a great experience and it is how we expected to feel and be treated, when spending our money with someone. A few days later we went back to pick up the vehicle and Martin showed the same patience with us, explained all the features and answered all our questions. I highly recommend this dealership. More

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Awesome service Martin was an exceptional sales associate will definitely recommend to friends and family . He is an asset to the Mazda company. His knowledge of the Martin was an exceptional sales associate will definitely recommend to friends and family . He is an asset to the Mazda company. His knowledge of the cars was outstanding. We will definitely return to Mazda. More

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No Pushy Sales men, Great Experience Martin was our salesman and all i can say is he was great. This was our first time at Mazda, and they were laid back and friendly. They did not try to Martin was our salesman and all i can say is he was great. This was our first time at Mazda, and they were laid back and friendly. They did not try to push a car onto us. Before we went to Mazda we went to the Toyota dealership across the road. They too were very friendly and helpful. But there came a point where they started to push, and i mean push us into a car we could not afford. Using there friendly sales point "Lets make a deal today" then the finance guy joined in. I felt ganged up on at Toyota. Pushing for the sale. I got cannot stand that sales tactic. Mazda and Martin, were the complete opposite. Just friendly and helpful when needed. In fact they did not push at all. They let me take the car home overnight, and i got a good feel for it without anyone hovering over me. At this Mazda dealership, the cars sell themselves. And they did not try to up sales me into something i could not afford. I will soon need to replace my 2nd old car, which is currently a Toyota, maybe i will switch that one to Mazda, provided i remain happy with our new car and the Mazda service center. I can tell you one thing, if i want a Toyota ...I will go to Headquarter Mazda !!!! Great place to shop. Martin was awesome and the sale manager Chris was very nice. More

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Great customer service Everyone was very friendly , professional and well trained. A great customer service! The establishment is very well maintained and clean bathroom. It Everyone was very friendly , professional and well trained. A great customer service! The establishment is very well maintained and clean bathroom. It was comfortable be waiting for my car service. More

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