Steven Cuevas | Page 8

Precision Honda responded

bossgotti17, Thank you for choosing Precision Honda and sharing your experience! We are honored to be your trusted service center. It is great to hear that our team consistently gets the job done right the first time and provides the level of service you've come to expect. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

imacarguy0, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear that you enjoyed our clean facility, great service, and complimentary coffee. We strive to make every visit as comfortable and enjoyable as possible for our guests. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

geybivarela, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that your experience was easy and efficient. It's great to know that Steve took the time to explain everything clearly and that the rest of our team made you feel welcome with their attentiveness and friendly service. We truly appreciate your kind words and your trust in us. Thank you for choosing our dealership, and we look forward to serving you again in the future!-Dennis Alejo GSM

Precision Honda responded

jorgeretana, Thank you for choosing Precision Honda and sharing your experience ! We're glad to hear you found the dealership clean and that our team member was professional and helpful during your visit. We truly appreciate your feedback and look forward to serving you again in the future.-Dennis Alejo GSM

Precision Honda responded

Robert0250, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you received excellent communication and service from our team. Providing professional, knowledgeable guidance and helping our customers make informed decisions about their vehicle's maintenance is something we take great pride in. We truly appreciate your trust in us and your kind words. Thank you for choosing us, and we look forward to serving you again!-Dennis Alejo GSM

Precision Honda responded

JONNYLOPEZ9485, Thank you for choosing Precision Honda and sharing your experience ! We're pleased to hear that everything went smoothly and that your vehicle was completed exactly when promised. Providing reliable service and accurate time estimates is important to us, and we're glad we met your expectations. We appreciate your trust and look forward to serving you again in the future!-Dennis Alejo GSM

Precision Honda responded

Mario B Lopez, thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that everything was perfect and that we were able to accommodate you when you arrived a little early. Our team strives to make every visit as smooth and convenient as possible, and it's great to know that reflected in your experience. We truly appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

Precision Honda responded

imgermainr, We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when a vehicle issue is not resolved as expected, especially when you've already identified what you believe to be the root cause. Our goal is always to provide accurate diagnostics and recommend repairs based on the information available during our inspection, never to suggest unnecessary work.We regret that you felt unheard during the process and that our communication left you with the impression that we were not addressing your concerns. That is not the experience we want any customer to have. We take feedback like yours seriously and would appreciate the opportunity to review your visit and better understand what happened. I would personally like the opportunity to help resolve this issue and change your experience. Please give me a call directly at 562-231-6723 so we can discuss your concerns in more detail and work toward a resolution. Thank you for bringing this to our attention, and we hope to have the chance to make things right. -Nathalie Garcia Customer Relations Manager

Precision Honda responded

Victorgonzalez4321, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear you had a great experience with our team. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

cocav, Thank you for choosing Precision Honda and sharing your experience ! We’re glad you enjoyed our location and found our team polite and welcoming. We truly appreciate you taking the time to leave a review, and we look forward to hopefully earning even more feedback from you on your next visit. Thank you again!-Dennis Alejo GSM