Steven Freeman
Steven Freeman at Walls Ford

Steven Freeman | Page 26

Service Director

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
304 Reviews
5.0

304 Reviews

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304 Reviews of Steven Freeman

December 07, 2018

Dealership Rating
Employee Rating

Customer satisaction Derek ,Always takes care of my Trucks,,gets appointments right away,and quick turn around,,,they shuttle you home if you need a lift ,great guy More

by SUPERBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Dec 20, 2018

Walls Ford responded

Thank you for your review!

December 05, 2018

Dealership Rating
Employee Rating

Steven Freeman always goes above and beyond! Steven Freeman represent Walls Ford Extremely well. There are 2 Ford dealers within a few miles from me. I drive the extra 40 miles because Steven is More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2018

Walls Ford responded

Thank you so much for taking the time to share your experience. You're right about Steven - we are lucky to have him on the Wall's Ford team! Thanks again for your review, and for your recommendation. We look forward to serving you for many years to come!

November 23, 2018

Dealership Rating
Employee Rating

Just Great !! Had to have some extra work done on my car and they did a great job of doing it and getting done RIGHT!! This is the dealer to go to if you want it do More

by HAPPY CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

Walls Ford responded

Thank you so much for your review and your recommendation! We look forward to serving you for may years to come!

November 13, 2018

Dealership Rating
Employee Rating

"Customers are priority" At Wall Ford service dept. "Customer Priority" are not just words as used in other dealerships, but demonstrated daily by their entire teams action More

by grayfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2018

Walls Ford responded

Thank you so much for sharing your experience at Wall's Ford. Our team of professionals is dedicated to providing the best service there is to offer, and it's so nice t hear that Steven helped make your experience such a positive one!

November 04, 2018

Dealership Rating
Employee Rating

Awesome Service dept. Needed a sticker ,oil change ,and bulb, ,,They took me right in, As always,,, on a Saturday ,Quick turn around , ,,Derek ,Shawn ,and Steve ,are ve More

by SUPERBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Nov 06, 2018

Walls Ford responded

Thank you so much for your review. We couldn't be happier that your experience was 5 stars! You're right, Derek, Sean, and Steven are truly assets and we are lucky to have them on the Wall's Ford team! We look forward to working with you again!

October 27, 2018

Dealership Rating
Employee Rating

Great service Walls has a great service department a friendly staff of people ask any question about your car and they always have the answer ,the service was aweso More

by Ford edge 2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Walls Ford responded

Thank you for sharing your experience. We sincerely appreciate your business; and you spreading the word about our Service Department. We look forward t serving you for many years to come.

September 20, 2018

Dealership Rating
Employee Rating

Rock solid Wall's Service department is why we chose to buy a Ford. If Wall's decided to sell only vintage Yugos, that would be my next rig. Good quality, ti More

by telecomz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Sep 20, 2018

Walls Ford responded

Thank you for your review. No, wait a minute, first off thank you for the laugh and secondly thank you for your review! It's customers like you who make our jobs rewarding. We look forward to serving you for many years to come.

August 30, 2018

Dealership Rating

Great customer service Dealt with service depeartment several times so far Honest reliable and attention to detail Looks out for the customer interest and doesn’t t More

by Holly wood
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bryan Wall , Derek Roy

Aug 30, 2018

Walls Ford responded

Thank you for sharing your experience with the Wall's Ford Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to serving you for many years to come. Thank you again for your review, and your recommendation!

August 07, 2018

Dealership Rating
Employee Rating

Awesome!! I brought my truck here to have an issue fixed,a recall done,and an alignment done. Dealing with Sean & Steve made it a very easy process. Explained e More

by Msargent1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Aug 08, 2018

Walls Ford responded

Thank you for your review! We couldn't be happier that Sean and Steven provided you with a great experience. Our goal is 100% customer satisfaction and it sounds like we've achieved that goal with you. We look forward to serving you for many years to come.

August 01, 2018

Dealership Rating
Employee Rating

Service You guys rock 👍. Most curteous, helpful and calminlgy understandable with the customer(s), waiting time is very reasonable, if you can’t wait, book a More

by dtmv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Roy, Brian/Service Mgr (?), and 1 of your drivers (name?)

Aug 01, 2018

Walls Ford responded

Thank you for sharing this great review about our service department. We're thrilled to hear that you enjoyed your experience. It's visits like this that we work hard to provide all our customers and it's nice to hear it doesn't go unnoticed. Thank you again for your review, and thank you for your recommendation!

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