Steven Gould

We took our '13 ats to them with a intermittent turbo underboost check engine light. They replaced a coil pack and were adamant that was the problem. A week or so later during warmer weather that same co underboost check engine light. They replaced a coil pack and were adamant that was the problem. A week or so later during warmer weather that same code came back. At this point im hesitant to take it back as I feel they didn't fully understand or listen to the problem. We also had a service contract and Information had to be relayed to them a specific way, which I believe they did not do in order for the contract to not cover any of the costs. They did fix a couple issues and that work im ok with, but the original gripe still remains and im not paying another diagnostic fee for them to just throw parts at it that I have to pay for. More

by DEWD2003 Verified Customer Verified Customer

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Great service. Informant & friendly staff. Process is very quick. Knowledgeable staff and quick to help with your needs. Informant & friendly staff. Process is very quick. Knowledgeable staff and quick to help with your needs. More

by jculkins1 Verified Customer Verified Customer

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Hung was a great person to work with, enjoyed his talks, and a pleasure do buy from. and a pleasure do buy from. More

by inf4thdivision Verified Customer Verified Customer

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One of the best dealerships in the lower columbia basin. Wonderful service center and team Wonderful service center and team More

by jacksonmaverickmason Verified Customer Verified Customer

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The sales staff is attentive, diligent and driven to provide full customer satisfaction. They listen to the customer’s wants and needs, the go forward with a plan to meet those expectations. We’ve now provide full customer satisfaction. They listen to the customer’s wants and needs, the go forward with a plan to meet those expectations. We’ve now purchased 5 vehicles from this team and each time was a great experience. I recommend them to anyone that wants to feel like someone really cares. More

by HESSTB Verified Customer Verified Customer

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They did the oil change but lied about rotating the tires. This is the second time they said they inspected something on the receipt but didn’t. Last time I found dirt in my air filter box after they i tires. This is the second time they said they inspected something on the receipt but didn’t. Last time I found dirt in my air filter box after they inspected it and it “looked great”. More

by KEATONJOR Verified Customer Verified Customer

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I was very pleased with my recent Equinox purchase. The car is beautiful and well-equipped. I was completely satisfied with all levels of staff who worked with me. Everyone was knowledgeable and answer The car is beautiful and well-equipped. I was completely satisfied with all levels of staff who worked with me. Everyone was knowledgeable and answered all my questions. I believe I received the best financing available and was treated fairly on my trade-in. The staff member who is helping me learn how to safely and intelligently my new car. More

by RCJ1335 Verified Customer Verified Customer

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Clean and friendly. Prompt attention upon arrival. Communication good. Blah blah blah blah blah blah blah Prompt attention upon arrival. Communication good. Blah blah blah blah blah blah blah More

by MURRAYMCDOWELL1 Verified Customer Verified Customer

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It was a positive experience. Went to look at trucks and left with a 2026 Colorado. Everyone was really good and not pressured. Went to look at trucks and left with a 2026 Colorado. Everyone was really good and not pressured. More

by cammitchell Verified Customer Verified Customer

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Amazing place and people. In particular, Steve Gould was such a nice and helpful person, he brings much credit to your organization. Outstanding, to say the least. In particular, Steve Gould was such a nice and helpful person, he brings much credit to your organization. Outstanding, to say the least. More

by BrunaBabe Verified Customer Verified Customer

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