Steven Meinke | Page 5

The salesman rode with my wife and I and directed us on the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the purchase, I was on the toll road and discovered some wheel vibration. I took it back to have them balance the wheels or something. The guy in the service dept took a look at the tires and said the front tires show some cupping. He said it's typical with the F450 because of the weight, so you have to stay on top of the tire rotations. It was clear that the previous owner did not. The used car manager/director refused to do anything to satisfy me. He told me that I test drove the truck and bought it. He said the tires are safe and passed inspection. I told him I did not pay $92,000 for a safe vehicle. I also expect it to look good and feel good. He offerd no solution! He should've replaced the 2 front tires! I went to the new car building because that's where the finance team is officed. I was so disappointed that I wanted to get out of the deal. I was told I couldn't because it was not a "blue level" deal. The new car manager suggested rotating the front tires to the rear, but they do not have the equipment to accommodate my size tires. When tire work is required on a F450, they outsource it to Youngblood Tires. The new car manager had me call Youngblood to get a quote for the work and gave me a gift card to cover it. The used car manager should have been the one to resolve this issue! I had the tires rotated and balanced and it's better, but there's still some vibration. This is my second Mac Haik vehicle. In 2021, I bought a 2020 F350 with 9K miles. I traded that in to buy this vehicle. There are several Ford dealerships around me. Because of this last experience, when I'm in the market for a vehicle again, this is one dealership that will NOT be getting my hard earned money! More

by ORIGINALTASTE340 Verified Customer Verified Customer

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I've never been in a dealership that cares about so many people the service writers and my sales rep are excellent. people the service writers and my sales rep are excellent. More

by Danny Verified Customer Verified Customer

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The dealership was very professional and honest. Both Steve and Gabriel took care of my needs and the questions that I have. They were always positive and assisted me as much as I needed it. Both Steve and Gabriel took care of my needs and the questions that I have. They were always positive and assisted me as much as I needed it. More

by RANCIN678 Verified Customer Verified Customer

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Great customer service! William and Steven were great to work with! Appreciate their hard work! William and Steven were great to work with! Appreciate their hard work! More

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Steve was absolutely fantastic. We would definitely recommend purchasing a vehicle from him. We are looking forward to purchasing another vehicle from him soon. Didn’t enjoy spendin We would definitely recommend purchasing a vehicle from him. We are looking forward to purchasing another vehicle from him soon. Didn’t enjoy spending most the day at the dealership. More

by AUSTIN_GENIUS Verified Customer Verified Customer

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Thanks for all your help in finding me the new Ford truck I wanted. The process was seamless I wanted. The process was seamless More

by MEANDJOJOE02 Verified Customer Verified Customer

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Mac Haik was very easy to work with. Steven, our salesman,. was very helpful, but never pushy. He listened to our needs and wants and then showed vehicles that met those desires. Great s Steven, our salesman,. was very helpful, but never pushy. He listened to our needs and wants and then showed vehicles that met those desires. Great salesman. A man to be emulated. Daren in Finance was very helpful also. He showed us the options, never pushing us to purchase more than we wanted. Great service. Ask for Steven M. if you go there. More

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I recently purchased a new 2024 F150. The price was competitive and my sales representative (Steve) was friendly and knowledgeable. He answered all my questions before and after the sell. The price was competitive and my sales representative (Steve) was friendly and knowledgeable. He answered all my questions before and after the sell. More

by JEARGLE1 Verified Customer Verified Customer

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I ordered my F350 in November without any hassle. I received it in February. Great experience I received it in February. Great experience More

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Steven made it quick and easy to the exact truck I was looking for and got me a great deal. looking for and got me a great deal. More

by DANIELMINOR34 Verified Customer Verified Customer

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