Steven Miller | Page 6

Brought in a list of service items to be completed after rear bumper repair in their collision center. Service specialist, Sabrina, lost the printed service request. After discussion with the service m rear bumper repair in their collision center. Service specialist, Sabrina, lost the printed service request. After discussion with the service manager the three service requests were put back into the que. After nearly two weeks-- including a long delay for parts -- received a note that the car was done. None of the three items were fixed. Sabrina was a real pain to deal with. She had no sense of urgency, did not call when parts came, and had an overall arrogant and condescending attitude. We will never use Bellingham Ford service again! More

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I had a warranty claim and the dealership wanted to mark up the rim $600+ over what they normally sell it for on top of what Ford was already paying. I spoke to Julian Carrera and Julian Greening both insis up the rim $600+ over what they normally sell it for on top of what Ford was already paying. I spoke to Julian Carrera and Julian Greening both insisted Ford was making them overcharge me. Many Ford reps stated this is what we sell a dealership this part for, $1032. We have no control over what they charge you. This is the second factory rim I've had split through the weld. Last time at the same dealership there was no charge. Now they wanted almost $1800. and can't explain the price increase other than to try to blame Ford. Stay away from this dealership. More

by SBRADFUTE Verified Customer Verified Customer

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The body shop did an excellent paint job on my Escape. Help with the rental car. Help with the rental car. More

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Excellent service, Steven was amazing. I would strongly recogment to any one needing service. Thank you again I would strongly recogment to any one needing service. Thank you again More

by Jcklimperio Verified Customer Verified Customer

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Great service. The repair on my vehicle was superior. I would return for future service and recommend to my friends. The repair on my vehicle was superior. I would return for future service and recommend to my friends. More

by Kim Jamieson Verified Customer Verified Customer

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Got a new to us car. . had it all checked out and serviced with no appointment.. Great service Jeff is the best . had it all checked out and serviced with no appointment.. Great service Jeff is the best More

by MJHINTHORNE Verified Customer Verified Customer

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Came in for service. Greeted by the Body Shop manager who guided me to the service advisors. Work was done promptly and the cashier was so sweet and polite. Greeted by the Body Shop manager who guided me to the service advisors. Work was done promptly and the cashier was so sweet and polite. More

by Macgyver Verified Customer Verified Customer

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No sales pressure, friendly and knowledgeable staff, from sales persons to the financial manager arranging finance and other options for new vehicle purchases. Made me feel welcomed and appreciated. I will c sales persons to the financial manager arranging finance and other options for new vehicle purchases. Made me feel welcomed and appreciated. I will continue dealership support through vehicle servicing and I’m confident that the customer service will continue. Had my vehicle Simonized and the body shop manager was real helpful too in explaining the product & benefits from it, along with care. Nice job! More

by Robstacy26 Verified Customer Verified Customer

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Absolutely cannot say enough good things about Bellingham Ford. Marty went out of his way to get me an awesome deal on my Bronco. Then, when I had some issues with my soft top - which I was sure was going to Ford. Marty went out of his way to get me an awesome deal on my Bronco. Then, when I had some issues with my soft top - which I was sure was going to be $2,500 fix according to the Ford of Kirkland service department who refused to touch it - I drove all the way up to Bellingham Ford and they got it fixed immediately at no cost. Outstanding dealership with incredible customer service. If I had more money I’d keep buying cars from them until I ran out. More

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The collision repair group did a fantastic job repairing my F150 truck. Everyone was very professional and very courteous. my F150 truck. Everyone was very professional and very courteous. More

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