Steven Miller | Page 5
Body Shop Manager
Bellingham Ford Lincoln
1820 James Street
Bellingham, WA 98225
Dealership Experience
5 yrs, 4 mos
Industry Experience
21 yrs, 1 mo
Languages Spoken
English
102 Reviews
Write a Review102 Reviews of Steven Miller
December 30, 2022
As a customer I shouldn’t have to be the person continuously calling auto shop asking how it’s going for settling to get car fixed. Regardless of who is not doing their job with auto shop or insura continuously calling auto shop asking how it’s going for settling to get car fixed. Regardless of who is not doing their job with auto shop or insurance it’s very poor business to rip apart the insurance company to the customer. We came to the auto body as I had great customer service when Diehl’s owned company and fixed my prior car. This was very disappointing and insurance canceled checks to auto body and we have taken our car/business elsewhere - this is coming from a born and raised in Bellingham customer who always try’s to support with local businesses. We will not be recommending to firings and family now. More
December 23, 2022
Very helpful and professional. The repair shop kept me informed on the details of the repair. They even drove me over to where I would be able to rent a vehicle. I am very happy The repair shop kept me informed on the details of the repair. They even drove me over to where I would be able to rent a vehicle. I am very happy with there repair and service. More
November 28, 2022
Positive with regards to front end (sales) Negative with regards to having to bring my new Explorer in for repairs. Negative when repairs are reportedly done and car continues to have the exact sam with regards to having to bring my new Explorer in for repairs. Negative when repairs are reportedly done and car continues to have the exact same issues on the same day as when the car was brought in. Negative with regards to having to bring the car back for the second time for the same issues. I'm still looking for a positive outcome. More
Other Employees Tagged: Mike Diehl , Charlie James-Silva
October 31, 2022
I am so appreciate of Matt! He immediately made me feel comfortable when I arrived at the dealership. Matt was very patient throughout the entire process and I did not feel rush He immediately made me feel comfortable when I arrived at the dealership. Matt was very patient throughout the entire process and I did not feel rushed or pressured whatsoever. Matt was in constant communication with me making my needs feel heard and understood. I could not recommend a better car salesman and dealership to buy a vehicle from. Thanks again! :) More
Other Employees Tagged: Kirsten Kost, Matt Robinson
October 02, 2022
Absolutely the worst experience of owning a Ford car we can think of. First Austin based Ford dealer installed a non Ford motor mount, the whole car vibrated (2 months) Second dealer in Bellingham installe can think of. First Austin based Ford dealer installed a non Ford motor mount, the whole car vibrated (2 months) Second dealer in Bellingham installed the correct mount, took (4 months and lost the car). Basically couldn’t drive our car 1/2 year. Now the warranty on the TCM has expired, we are expected to pay for this ! ????? More
Other Employees Tagged: David Carrera, Sabrinah Garza
September 24, 2022
Got a great deal on 2014 FORD TAURUS limited with only 20k on it. Jack is the best salesman I have ever had to deal with. I would buy another vehicle from him and Bellingham FORD anytime. 20k on it. Jack is the best salesman I have ever had to deal with. I would buy another vehicle from him and Bellingham FORD anytime. More
Other Employees Tagged: Jack Barton , David Carrera

