Steven Murillo | Page 14

COURTEOUS, PROMPT, PROFESSIONAL Behavior. Steven Murillo (Service Advisor) extended to me COURTEOUS, PROMPT, PROFESSIONAL behavior. His professionalism is at its optimum. He is truly a dedic Steven Murillo (Service Advisor) extended to me COURTEOUS, PROMPT, PROFESSIONAL behavior. His professionalism is at its optimum. He is truly a dedicated professional in the old tradition. Your dealership is fortunate to have him on your service roster. His high level of service is not classroom taught, but genuine, because of his personal belief system in his approach to stunning execution of customer satisfaction. I personally apologize to Steven for not telling him what I have said here personally. The next time I am in for service I will tell him so myself. More

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Steven Murillo Extremely efficient, excellent customer service. Made the entire experience extremely painless and easy, Will definitely recommend to everybody I know Extremely efficient, excellent customer service. Made the entire experience extremely painless and easy, Will definitely recommend to everybody I know, by far one of the best car services I have had. More

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Great experience Service advisor is great at keeping me posted on how long it will take and what price range I'm looking a. If they run into anything they call me rig Service advisor is great at keeping me posted on how long it will take and what price range I'm looking a. If they run into anything they call me right away . I don't have to worry when I leave my car . I had a few problems in the past now with the new manager things are soo much better a More

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Very kind and helpful It was a very pleasant experience, Steven was very helpful and was able to answer all my questions. I didn't even have to wait a long time to get my c It was a very pleasant experience, Steven was very helpful and was able to answer all my questions. I didn't even have to wait a long time to get my car fixed and overall I would recommend Millenium Honda services to anyone. More

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Amazing Steven is the best always make me Trust him with my vehicle at all times never had no second thoughts and I had purchase my car from another dealershi Steven is the best always make me Trust him with my vehicle at all times never had no second thoughts and I had purchase my car from another dealership but I will always come to millennium Honda anytime cause Steven gain my trust...... and always keep it 💯💯💯 More

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My Advisor So I was a lil skeptical about dealing with Honda for service because of the things I heard but I have made my own opinion. I brought my car to Honda So I was a lil skeptical about dealing with Honda for service because of the things I heard but I have made my own opinion. I brought my car to Honda because it wouldn't start. Thanks to the heavenly gods I was place with Steven. Steven has such outgoing personality, great customer service, patience, and he's always there to help and when I called he answered. He got in touch with my warranty company and made things happen. He saw that I was really stressed about my car and he was really caring he got me a loaner car so that I wouldn't be with out transportation. On my next visit I will be asking for him. Honda needs to really give him employee of the month and a raise because he never let me feel like I was bothering him. Thank you again Steven More

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Help When I Needed It I was an out of towner on Long Island when my Honda CRV became disabled. I called the closest Honda dealer, in Valley Stream, NY, and was told that t I was an out of towner on Long Island when my Honda CRV became disabled. I called the closest Honda dealer, in Valley Stream, NY, and was told that they had no time to look at my car that day. When I then called Millennium Honda, Steve Murillo, a service agent, understood my immediate need and told me he would take care of me that day. My car was towed to Millennium. Although it took a while to diagnose the problem, Steve gave me updates as I waited. While waiting, I witnessed many interchanges between customers and agents, and I was very impressed by how respectfully and compassionately everyone was treated. I felt particularly taken care of by Steve Murillo. More

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Steve Murillo improves the service experience at Honda. Steve Murillo is such a dedicated, efficient, honest and considerate service agent that I find myself writing a review for Honda Millennium. I have se Steve Murillo is such a dedicated, efficient, honest and considerate service agent that I find myself writing a review for Honda Millennium. I have serviced and repaired my Honda at Honda Millennium for 8 years but I never reviewed anyone. However, this hard working young man deserves the acknowledgement and has a great future ahead in any career that he chooses. More

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Fast service The service was pretty fast. From the moment I drove in I didn't get the run around, just gave them the keys to my car, told them what was wrong and i The service was pretty fast. From the moment I drove in I didn't get the run around, just gave them the keys to my car, told them what was wrong and it was fixed after. They have great customer service here and the employees are friendly. More

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Dealer Service I stopped in to the dealer without an appointment due to a problem I was having with my 2015 Honda CRV. The issue, while not safety related , was a b I stopped in to the dealer without an appointment due to a problem I was having with my 2015 Honda CRV. The issue, while not safety related , was a bit outside the box, by aggravating nonetheless. Steven Murillo, the Service Advisor listened patiently, understood the problem and resolved same. He handled it professionally and had my car back to me within 90 minutes. Moreover he noted a recall and handled that as well. It is refreshing to deal with someone who owns the problem from beginning to end. More

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