Steven Neidhardt

They did a wonderful job taking care of me. They were patient. They helped me with everything. They were professional, honest and loyal people and take the time to show me what they had if I ev They were patient. They helped me with everything. They were professional, honest and loyal people and take the time to show me what they had if I ever need another vehicle, I will come to them, and if anybody need a car I will send to them they take the time show you around and help you. I appreciate them. More

by CHOATES1964 Verified Customer Verified Customer

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Excellent service glad I got to use a lender car and done it without it went back to work. I will get cafeteria. It was closed during the summer always been pleasant working with David and his team. They alw it without it went back to work. I will get cafeteria. It was closed during the summer always been pleasant working with David and his team. They always are very helpful and then backwards to help you out when you need it my car was in the shop for a week so it was great. I had a nice beautiful brand new explorer to drive when we’re ready to get a new car thinking of trading in the escape we have and I love the Explorer. Everyone was wonderful. I’ll be back for sure. Best service around and I tell everyone about you. It was about a 40 minute ride or 35 minute ride but it was well worth it. Thank you again for helping me out. More

by maugeri6 Verified Customer Verified Customer

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Puntuales , corteses , trato personal muy bueno, eficiente, rapidez, buena calidad de trabajo, excelente seguimiento al terminar el trabajo . Y preocupados de que todo haya salido bien. Felicitacion eficiente, rapidez, buena calidad de trabajo, excelente seguimiento al terminar el trabajo . Y preocupados de que todo haya salido bien. Felicitaciones. Gracias More

by Jrcastellano15 Verified Customer Verified Customer

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Excellent service and a very professional staff. Made the experience rather painless and resolved my problem. Made the experience rather painless and resolved my problem. More

by KLENZ69 Verified Customer Verified Customer

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Excellent service and staff. Addressed my vehicle’s issue with precision. Professional facility as well as very clean. Addressed my vehicle’s issue with precision. Professional facility as well as very clean. More

by KLENZ69 Verified Customer Verified Customer

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Thanks to Scott Neads and his supervisor, also Scott, I was able to get the needed repairs on my vehicle thru my warranty insurance. Paid for 100 percent. Great work was done by "Cowboy". However, due t was able to get the needed repairs on my vehicle thru my warranty insurance. Paid for 100 percent. Great work was done by "Cowboy". However, due to the Ins. Co. and their appraiser dropping the ball and not following up, for 2 1/2 weeks, my vehicle was out of service. My original service advisor broke his foot and no expediancy by any party. Sunrise Ford could not access fully his records on my truck for almost 2 weeks. This way of handling things needs to change. More

by duaneyoung54 Verified Customer Verified Customer

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I have always had a pleasant experience when dealing with the department. I will continue to go there. the department. I will continue to go there. More

by RDJ7721 Verified Customer Verified Customer

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Good dealership no problems. Everything was good and done on time very much. Appreciate the service thank you. Everything was good and done on time very much. Appreciate the service thank you. More

by M1lkerman61 Verified Customer Verified Customer

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Service was really good, my truck was done before the time expected…. Thank you very much. time expected…. Thank you very much. More

by waltstruckingllc Verified Customer Verified Customer

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I went in for an oil change at Sunrise Ford on 12/11/2025 at 12:45 pm, and after 2 hours and 15 minutes, they told me that my truck was ready. I noticed that my bill was $45 more than what I normally paid wi at 12:45 pm, and after 2 hours and 15 minutes, they told me that my truck was ready. I noticed that my bill was $45 more than what I normally paid with hidden fees. As I approached my truck, I noticed that my taillight was broken. The manager came and didn't accept responsibility, although he said that he has cameras to prove or disprove the damage. I told him to check his cameras; at that time he asked me to leave the property and was very rude to me. I called Fort Pierce police, and the officer told me it is a civil matter. MY WARNING FOR ALL CUSTOMERS: PLEASE DO NOT BRING YOUR VEHICLE TO SERVICE AT SUNRISE FORD, FORT PIERCE, FLORIDA. THEY ARE A SCAM SINCE THE BUSINESS WAS SOLD SOME YEARS AGO. During COVID, I went in for a coolant flush, and they charged me for the service but forgot to flush the radiator. I called two days after; fortunately, they realized the error and flushed my radiator. Sunrise Ford, Fort Pierce, Florida, is a scam. Do not go there. The so-called service director Steven Neidhardt is rude and unprofessional. More

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