Steven Neidhardt

Excellent service and staff. Addressed my vehicle’s issue with precision. Professional facility as well as very clean. Addressed my vehicle’s issue with precision. Professional facility as well as very clean. More

by KLENZ69 Verified Customer Verified Customer

Report | Print

Thanks to Scott Neads and his supervisor, also Scott, I was able to get the needed repairs on my vehicle thru my warranty insurance. Paid for 100 percent. Great work was done by "Cowboy". However, due t was able to get the needed repairs on my vehicle thru my warranty insurance. Paid for 100 percent. Great work was done by "Cowboy". However, due to the Ins. Co. and their appraiser dropping the ball and not following up, for 2 1/2 weeks, my vehicle was out of service. My original service advisor broke his foot and no expediancy by any party. Sunrise Ford could not access fully his records on my truck for almost 2 weeks. This way of handling things needs to change. More

by duaneyoung54 Verified Customer Verified Customer

Report | Print

I have always had a pleasant experience when dealing with the department. I will continue to go there. the department. I will continue to go there. More

by RDJ7721 Verified Customer Verified Customer

Report | Print

Good dealership no problems. Everything was good and done on time very much. Appreciate the service thank you. Everything was good and done on time very much. Appreciate the service thank you. More

by M1lkerman61 Verified Customer Verified Customer

Report | Print

Service was really good, my truck was done before the time expected…. Thank you very much. time expected…. Thank you very much. More

by waltstruckingllc Verified Customer Verified Customer

Report | Print

I went in for an oil change at Sunrise Ford on 12/11/2025 at 12:45 pm, and after 2 hours and 15 minutes, they told me that my truck was ready. I noticed that my bill was $45 more than what I normally paid wi at 12:45 pm, and after 2 hours and 15 minutes, they told me that my truck was ready. I noticed that my bill was $45 more than what I normally paid with hidden fees. As I approached my truck, I noticed that my taillight was broken. The manager came and didn't accept responsibility, although he said that he has cameras to prove or disprove the damage. I told him to check his cameras; at that time he asked me to leave the property and was very rude to me. I called Fort Pierce police, and the officer told me it is a civil matter. MY WARNING FOR ALL CUSTOMERS: PLEASE DO NOT BRING YOUR VEHICLE TO SERVICE AT SUNRISE FORD, FORT PIERCE, FLORIDA. THEY ARE A SCAM SINCE THE BUSINESS WAS SOLD SOME YEARS AGO. During COVID, I went in for a coolant flush, and they charged me for the service but forgot to flush the radiator. I called two days after; fortunately, they realized the error and flushed my radiator. Sunrise Ford, Fort Pierce, Florida, is a scam. Do not go there. The so-called service director Steven Neidhardt is rude and unprofessional. More

Report | Print

Great job explaining what I need to do with keeping my care in great shape. care in great shape. More

by lakeshiawa Verified Customer Verified Customer

Report | Print

Scott is awesome Awesome. help me out a lot Thank you so much for your service help me out a lot Thank you so much for your service More

by jairoherrera32 Verified Customer Verified Customer

Report | Print

Horrible service took my car for a recall and ended up with a scratch. The manager in charge didn't do anything about it don't recommend next time don't let your oversized employees drive a coupe car and with a scratch. The manager in charge didn't do anything about it don't recommend next time don't let your oversized employees drive a coupe car and don't want to be responsible for damages. More

by melquiadessilva Verified Customer Verified Customer

Report | Print

Worst dealership experience ever, not 1 employee in the service department took any care or responsibility for the situation and actually blamed the us the customer. service department took any care or responsibility for the situation and actually blamed the us the customer. More

by sherryfiori6812 Verified Customer Verified Customer

Report | Print