Steven Pflugradt
Steven Pflugradt at Smithville Ford

Steven Pflugradt

Service Advisor

Smithville Ford

1098 US-169
Smithville, MO 64089

4.4
9 Reviews
4.4

9 Reviews

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Dealership Experience

7 mos

9 Reviews of Steven Pflugradt

March 04, 2026

Dealership Rating
Employee Rating

Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa More

by Rikib07
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 26, 2026

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Employee Rating

Great, friendly service. Questions quickly answered and very polite people to do business with. Being using this dealership since 2016 More

by KENNEDY.KEITH4961
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Recommend Dealer
Yes

February 23, 2026

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Employee Rating

Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More

by chaseygeran
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Recommend Dealer
No

January 20, 2026

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Employee Rating

Great service. They always get the service done right within a reasonable amount of time. More

by Chrisp9498
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Recommend Dealer
Yes

January 19, 2026

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Easy to work with. Always professional and finishes work timely. Close to home and local. More

by mandmconrad01
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Recommend Dealer
Yes

January 19, 2026

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Best service ever fixed an abs brake problem that nobody else could and then later a headlight issue I couldn’t fix! Best ever. More

by carlmul
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Recommend Dealer
Yes

January 19, 2026

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The communication was great and they did a great job. Getting our car back to us in a timely manner. More

by JENNRHOADES
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Recommend Dealer
Yes

January 19, 2026

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Employee Rating

I went in for a state inspection. The service was great! No problems at all. More

by rt516
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 12, 2026

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Employee Rating

Excellent service. Wait time was not considerable Let me know how the work was progressing. Very polite More

by sfisher8
Service Price Transparency
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Recommend Dealer
Yes

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