Steven Ranelli | Page 15

I appreciate there speed and efficiency in correcting my problems. Keep up the good work. problems. Keep up the good work. More

by BGRAYJG Verified Customer Verified Customer

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Everyone that I’ve ever encountered in the service department are exceptional! From the service techs, to the ladies at the desk, and everyone in between are professional while being kind, courteous, department are exceptional! From the service techs, to the ladies at the desk, and everyone in between are professional while being kind, courteous, pleasant and most helpful. Steven was outstanding. More

by HATCHERR56 Verified Customer Verified Customer

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I cannot recommend Tameron Hyundai enough! We were stranded in Birmingham, AL, on our way home to Panama City, and Stephen and the entire team went above and beyond to help us. Despite not hav We were stranded in Birmingham, AL, on our way home to Panama City, and Stephen and the entire team went above and beyond to help us. Despite not having the parts we needed, Steven worked tirelessly with another Hyundai Service Center to get the parts and ensure our car was ready to hit the road again. Their dedication, kindness, and professionalism were truly remarkable. They made what could have been a stressful and frustrating situation turn into a seamless and positive experience. This dealership deserves more than 5 stars—truly exceptional service! More

by A Visa Verified Customer Verified Customer

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I'm dissatisfied with Hyunfai not covering issues with car, however, service department tried. Wish it had turned out different. car, however, service department tried. Wish it had turned out different. More

by CARRIEAHALL Verified Customer Verified Customer

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Confusing, I felt like I was there for 3x the amount I needed to be and they broke the one xxxxing thing they were working on, xxxxing horrible needed to be and they broke the one xxxxing thing they were working on, xxxxing horrible More

by Joel Verified Customer Verified Customer

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I was treated with great customer care and my salesman. James was wonderful. The manager Matt did everything he could to work with me. I couldn’t get my vehicle home. They let me drive my new vehicle home James was wonderful. The manager Matt did everything he could to work with me. I couldn’t get my vehicle home. They let me drive my new vehicle home and brought my vehicle back to me the following Monday not too many places would do that. I would highly recommend them. I would even go to them again if ever to get another vehicle, give them a 10 out of 10 More

by SPECIALKITTY_123 Verified Customer Verified Customer

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Timely and responsive. I liked being able to call and they have a spot for me at 7:15 the following morning I liked being able to call and they have a spot for me at 7:15 the following morning More

by douglas.croker Verified Customer Verified Customer

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I scheduled my appointment for a recall. I was told it would take 3 hours to complete. Since I would be there I included an oil change with the recall. The oil change was not due when I incl I was told it would take 3 hours to complete. Since I would be there I included an oil change with the recall. The oil change was not due when I included it. Upon arrival I asked for the shuttle to drop me off. Well two hours later I was told the recall could not be done (that was the reason I scheduled the service) due to the parts were not available. So no shuttle service and no recall service along with missed appointments. More

by fancherdc Verified Customer Verified Customer

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They should have had the recall done before it was ofer to sell one said water pump and one said fuel pump makes you think nothing was put on to sell one said water pump and one said fuel pump makes you think nothing was put on More

by samuelpurifoy165 Verified Customer Verified Customer

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They’ve improved since I was last there years ago—the communication is better and the service process is more streamlined. I subtracted a star because their inspection report listed my wiper fluid pumps communication is better and the service process is more streamlined. I subtracted a star because their inspection report listed my wiper fluid pumps as fine when they actually didn’t work at all. Did they even check?? The report also said my alignment was good—then they texted and recommended an alignment. Makes me wonder how thoroughly they actually inspected my car. So far the work seems to be fine, albeit very, very expensive. More

by BECKHAMSETH Verified Customer Verified Customer

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