Steven Reinhardt | Page 12

Overall a good experience however KIA has my mileage incorrect in their system resulting in many "overdue for service" notices which are based on incorrect information incorrect in their system resulting in many "overdue for service" notices which are based on incorrect information More

by NIAMY1973 Verified Customer Verified Customer

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I have bought 2 cars from this dealership over the yrs and the ease to buy, sales they always feature, and the service dept. are above and beyond !!! Great Crew... but the "mechanics" to me are a main sel and the ease to buy, sales they always feature, and the service dept. are above and beyond !!! Great Crew... but the "mechanics" to me are a main selling point !!! My 1st car 2016-2021 kept in top condition !!! and now my other car 2021-2024 (so far)... again top condition!! When you buy a car nowadays... you worry about it being turned into a "shop car" because of poor mechanics on the job. I never worry here!!! The "BEST" experienced mechanics here and because of them, my car is worry free and I save money !!! from bad shop care!!! If you're looking for a Kia ...check these guys 1st... long time relationship and save $$$ by quality of crew members that you work with !!! More

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The problem has not been fixed after two visits. Very disappointed. We will probably find another place for service Very disappointed. We will probably find another place for service More

by BURKWALD2 Verified Customer Verified Customer

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Oil change went great Oil change went great. Steven was swapped all at once with everyone checking out at end of day but handled like a champ! Steven was swapped all at once with everyone checking out at end of day but handled like a champ! More

by Lispy623 Verified Customer Verified Customer

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Service staff were professional and prompt from drop off to pick up. Thanks for a great first experience with car repair at your shop. to pick up. Thanks for a great first experience with car repair at your shop. More

by Just2girls1 Verified Customer Verified Customer

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Steven in service is the best guy to work with he is always there for any questions or concerns I won't use anyone else always there for any questions or concerns I won't use anyone else More

by koncz13 Verified Customer Verified Customer

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The dealership was great . It was the service person Steven that has lack of communication with the customers. While I was there I ended up buying a new car from Billy Shallow It was the service person Steven that has lack of communication with the customers. While I was there I ended up buying a new car from Billy Shallow . He was very personable to deal with . I told him what I wanted and he made it happen . More

by stacy Verified Customer Verified Customer

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Its always a pleasure when I need my vehicle serviced. Everyone is always so kind and efficient Everyone is always so kind and efficient More

by sifiekaharris23 Verified Customer Verified Customer

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Steven was incredibly professional every step of the way. He is a super polite young man. He is a super polite young man. More

by MICHAELAYERSLMTO Verified Customer Verified Customer

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Seemed more concerned in upselling services for "Critical" issues.... so a 30 minute oil changed became hours and hours of waiting The prior time I was in there, I asked for a estimate to replace "Critical" issues.... so a 30 minute oil changed became hours and hours of waiting The prior time I was in there, I asked for a estimate to replace the broken parking brake lever in my vehicle.... The estimate never came. this time Steven provided an estimate of $526... came out to my car, took down the information from my warranty company and was going to check with them to see whether it would be covered....NEVER called me back. I emailed Steven about him checking with the warranty company but he never returned my email More

by gsimon719 Verified Customer Verified Customer

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