Took over 2 hrs for an oil change that's crazy!
!!! I was in the waiting room for too long! It shouldn't take 2 hrs for an oil change
!!! I was in the waiting room for too long! It shouldn't take 2 hrs for an oil change
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by rgame86
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Reinhardt
Jul 29, 2026 -
Kia of Port Charlotte responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
From the minute, I drove into your service department do
I know John personally in your sales department? Everyone was a pleasure to work with.
I know John personally in your sales department? Everyone was a pleasure to work with.
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by johnjacke9
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2026 -
Kia of Port Charlotte responded
It’s great to hear that from the moment you arrived in our service department to your conversations with our sales team, you felt well taken care of. We appreciate you trusting us with your Kia Telluride. Thank you for your kind words and we look forward to assisting you again.
Steven was very helpful analogible, very nice guy.
I give him a ten, not a five ????????????
I give him a ten, not a five ????????????
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by Sw100sw
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Reinhardt
Jul 25, 2026 -
Kia of Port Charlotte responded
It’s fantastic to hear Steven took great care of your Kia K5. We’ll pass along your ten-out-of-ten praise to him. Thanks for the perfect score.
Very professional, quick and thorough.
We had a great experience. We dropped off the car so they kept us informed the whole time.
We had a great experience. We dropped off the car so they kept us informed the whole time.
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by ricks5liter
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Reinhardt
Jul 21, 2026 -
Kia of Port Charlotte responded
Thank you for highlighting the professional and efficient service you received on your Kia Sorento. We’re glad the thorough work and timely updates made for a smooth experience. We appreciate you entrusting us with your vehicle and look forward to serving you again.
Fantastic service and customer attention.
I really enjoyed watching the video that the technician sends you, updating you on the status of your vehicle. Wonderful work.
I really enjoyed watching the video that the technician sends you, updating you on the status of your vehicle. Wonderful work.
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by S.Vasquez
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Kia of Port Charlotte responded
It’s wonderful to hear that the video updates from our technician and the attentive care made your service visit so smooth and transparent. Seeing your Kia Sportage in top shape matters to us. Thank you for sharing your positive experience!
Kia in pc has some of the greatest employees ever.
Simply the best there is
Simply the best there is
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by zpap92rhino
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2026 -
Kia of Port Charlotte responded
It means a lot to hear our service team made such a positive impression. Thank you for trusting us with your Jeep Wrangler.
I arrived by tow truck late afternoon, had a front left
tire blow on US75, everyone worked to get me taken care of. They made sure I got home, the car had to stay until the next day. I got my van back the
tire blow on US75, everyone worked to get me taken care of. They made sure I got home, the car had to stay until the next day. I got my van back the next day. All ready for a new adventure.
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by Chuck Reed
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sherry Bezzek
Jul 02, 2026 -
Kia of Port Charlotte responded
It’s great to hear our team got you home safely after your tire issue and returned your Kia the next day. Enjoy your upcoming adventures with confidence. Thanks for sharing your experience and for choosing us for your Kia service.
Good service.
Good customer interaction. Willing to help even without a scheduled appointment. A bit over priced.
Good customer interaction. Willing to help even without a scheduled appointment. A bit over priced.
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by jimscafidi
Service Price Transparency
Jul 01, 2026 -
Kia of Port Charlotte responded
Thank you for the 5-star rating and your thoughts on your Kia Soul service. We’re glad we could assist you without an appointment. Your feedback on pricing will help us review our service rates.
The management team is tremendous.
I am grateful for their support.The service was quick and efficient.
I am grateful for their support.The service was quick and efficient.
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by slb0
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Kia of Port Charlotte responded
Delighted to hear our management team provided the support you needed and that your MINI received prompt, efficient service. Thank you for sharing your experience and we look forward to assisting you again.
Went in for a oil change and a 13000 mile check up and
came out with over a 200.00 bill
came out with over a 200.00 bill
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by tuscanylaine
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
Kia of Port Charlotte responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.