"Outdid all Competitors"
My car was totaled in an accident. I was ready to buy a new car and narrowed down what I wanted. I called all Ford Dealerships in the area, one in California and searched the internet, sending emails and making calls. I decided that getting the car I wanted was most important so whoever could deliver that would win my business. The only person who came through with the car I wanted and assurance that it was available (from Idaho) was Steven Wallace. He verified the availability of the car where other dealers could not get calls back or emails back. So my husband and I want immediately to the dealership to buy the care. Stephen was excellent in giving us all the information we needed to confirm the buying decision. We went for test drives and he was very friendly and helpful. Stephen was a complete pleasure to work with in addition to being the only person who could take my money for the car I wanted. He also offered the best price. The car was delivered as promised in a timely manner. The dealer went the extra mile to provide a loner car of the same type I was buying the days before the car arrived. I love the car. It is everything that I had wanted and hoped for. The receptionist is also excellent as were the finance people who met with us.
Very easy to work with did not feel pressured.
Great follow up both with the sales team and the finance guy. I would recommend your dealership to others.
"Professional Staff-Good Experience"
- Spray Oregon
All staff were very knowledgeable, well informed and organized, paperwork was ready when we arrived (prearranged deal) no one was pushy, very nice and clean dealership.
Our salesman John Cunningham was great! He knew we were coming in and had the vehicle up front when we came in. He also was very patient with us having our 4 1/2 year old son with us and let him watch Netflix on his computer while we talked business. I felt well taken care of. All of the people we came in contact with were very friendly.
"Above and Beyond..."
- Glad to be driving
They went the extra mile in all departments with true courtesy and understanding when I was trying to make a decision. Steven and Philip were courteous and responded to all my questions. I am highly satisfied with my purchase and would recommend them to anyone looking to find a dealership who listens to what the potential buyer's concerns are and responds with sincerity.
"Straight forward and no hassle"
Everyone was very friendly and helpful. They tried to keep our wait times to a minimum. No hassles on price (negotiations were basically completed via email) and the financing went without a hitch.
Other Employees Tagged:
"Super helpful for first time leasing "
This was my first time leasing a car and Courtesy Ford made the process very easy. Steven was awesome and never made me feel pressured, and explained everything in detail. Everyone was incredibly nice and helpful. I would definitely recommend this dealership to anyone !
Other Employees Tagged:
- Brian and Gretel Ness
We had a great experience with both Steven Wallace and his manager, Phillip Snapp, during our recent purchase of a Ford Mustang. They were both helpful and friendly and we did not feel the usual heavy sales pressure put on by other dealerships we visited. They also made the financing process pretty straightforward and seamless. The whole ordeal was not an ordeal at all and definitely not cumbersome. Thank you!
"Very positive experience"
Car buying always seems fraught, but the folks at Courtesy gave me the best buying experience I've had thus far. They stepped out with a great offer that beat the competitors - put their best foot forward - making the experience almost a no-brainer for me. Everyone I worked with, Steven, Sherry, Antonio and David were all professional, friendly, no-pressure and seemed to want to do whatever they could to make sure I was a satisfied customer. A great experience.