Stormy Hamilton | Page 43

Wish I could give ) stars Do not buy from this dealer. Check out the Better Business Bureau. They have an F rating - I definitely know why. they do not stand behind their pr Do not buy from this dealer. Check out the Better Business Bureau. They have an F rating - I definitely know why. they do not stand behind their product and they are extremely rude and discourteous. More

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Friendly staff Staff were very friendly and helpful. I received my car back in a timely manner which was great ! I will always go back for service at Waldorf Honda Staff were very friendly and helpful. I received my car back in a timely manner which was great ! I will always go back for service at Waldorf Honda More

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Service at it's Finest...100% Satisfied! I was traveling on Rt. 5 south to Waldorf for a date night out, when my power steering went out on my car. I immediately took my car to the Honda of I was traveling on Rt. 5 south to Waldorf for a date night out, when my power steering went out on my car. I immediately took my car to the Honda of Waldorf dealership (where I purchased my Honda). I just knew I would be turned away because it was 6:45pm on a week night, and Honda service dept. closed at 7:00pm. Instead they told me to pull right in the bay to get my check-in started. Bernard got me checked in and squared away. I was told that I would get a call first thing in the morning, which I did! I was called at 7:30am with a price quote and a request for a go ahead to order the part and begin the necessary work. My car was finished within 2 days and ready for pick-up. They even kept it until I could get a ride to pick it up... Bernard was patient, polite and honest. He answered every question I had with no hesitation and even worked with me when I told him I wouldn't be able to get my car until 2 days after the work was finished... Honda of Waldorf is awesome. I would recommend Bernard if you want excellent customer service! More

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Dishonest business practices We were told by Crystal Stewart that there was a white Honda Pilot available on the lot. She even gave us an "out the door" quote, as we were paying c We were told by Crystal Stewart that there was a white Honda Pilot available on the lot. She even gave us an "out the door" quote, as we were paying cash. When we arrived at Waldorf Honda, after our 3 hour trip to get there, the salesman laughed at us when we said we were there to pick up our white pilot. We were told there had been no white pilots available for weeks. Because we had been excited about going home with a new vehicle, we settled for a lesser pilot. We were told the white pilot was an EX-L 4WD. We ended up with a gray EX 2WD. We regret buying from Waldorf Honda. This is shady business practice and I expected much more from Honda. We regret purchasing from Waldorf, but, after driving for 3 hours, we had planned on going home with our new Pilot. We are so disappointed. I think next time we will upgrade to a Toyota. More

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New Honda purchase I can't say enough about my experience at this dealership. Everyone that I dealt with was extremely helpful and they ALL provided top quality custome I can't say enough about my experience at this dealership. Everyone that I dealt with was extremely helpful and they ALL provided top quality customer service. These days that is very rare, so appreciated that much more!! From Danny Moltz to Josh Luck (my salesmen), to Michael Counsel and Tyler in finance, they all worked to make my first Honda car buying experience a breeze. Within 1 day they had the car I had chosen on the lot, in my color (which they didn't have on their lot but went to pick up from another), washed, full tank of gas and the paperwork all but done and only needed to sign on the dotted line. As a busy, single mother of 3 kids, time is limited and so very valuable. These people ... this dealership ... will definitely get my business every time!! Thank you Waldorf Honda for a flawless buying experience. More

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Always treated like royalty I have purchased two vehicles from this dealership, so for years have had my vehicles maintenanced there as well. Every time I am there, whether to pu I have purchased two vehicles from this dealership, so for years have had my vehicles maintenanced there as well. Every time I am there, whether to purchase a vehicle or just an oil change, I am always greeted warmly, and throughout my stay made sure I am happy. Any questions I have are thoroughly answered. The complimentary shuttle service is great if I want to run an errand while I wait. Every service comes with a free car wash. I always know that whatever I need, the team will go out of their way to assist me. I will always buy my cars from here and get my service done here because I am treated like royalty each and every time. More

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basic maintenance Been coming here for service since buying my CRV from the previous dealership owner. No one else has ever touched my car for service. Always fixed o Been coming here for service since buying my CRV from the previous dealership owner. No one else has ever touched my car for service. Always fixed or serviced right, on time and for a reasonable charge. Staff is always professional and friendly. More

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Great Service! I arrive in the late afternoon for a 10,000 mile service. They were friendly, accommodating, and service was quick. I thought I would have to leave m I arrive in the late afternoon for a 10,000 mile service. They were friendly, accommodating, and service was quick. I thought I would have to leave my car and return the next day....but they assured me I would be out out there in 90 minutes or less. Well, 50 minutes later I was at the cashier paying for my service! Not the prettiest environment, but clean. Offers coffee, tea, and water complementary. I toyed between Waldorf MD and Capital Heights MD for my service, but I can honestly say that I chose the right place! More

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Great service I am extremely satisfied with the wonderful service provided by waldorf Honda. I'll always take my car to them in future for all service needs. I am extremely satisfied with the wonderful service provided by waldorf Honda. I'll always take my car to them in future for all service needs. More

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