Sue Hall | Page 3

Minimum time in the dealership. Very fast and easy buying process. No dealer mark up or junk add on. Will purchase from this dealership again. Thank you! Very fast and easy buying process. No dealer mark up or junk add on. Will purchase from this dealership again. Thank you! More

by zhengr0 Verified Customer Verified Customer

Helpful 0

Report | Print

Our only complaint is we never get a car wash with our maintaince service on our truck. maintaince service on our truck. More

by KKAROLE Verified Customer Verified Customer

Helpful 0

Report | Print

The Service department with Gilchrist was very good. They got some issues fixed on my Suburban that had not been able to be fixed for a long time. They kept me updated on all the Service issues. They got some issues fixed on my Suburban that had not been able to be fixed for a long time. They kept me updated on all the Service issues. More

by IZZ0 Verified Customer Verified Customer

Helpful 0

Report | Print

I bought my car from them, while the customer service was great, and they did give me a good deal for my trade in, I was ultimately left with a bad transmission a couple days later. I'm not sure if they were great, and they did give me a good deal for my trade in, I was ultimately left with a bad transmission a couple days later. I'm not sure if they were aware of the issue, but the car fax stated that they had serviced it, so I was not expecting to have to do any major work right away. When we went to see if they would help us with it, we're not given any help as far as good faith since we bought a used car. But instead we're asked to pay even more to have it fixed and be left with out a car for months while my transmission is on national back order. Make sure you check the cars thoroughly to avoid what happened to me! More

by Unknown Verified Customer Verified Customer

Helpful 0

Report | Print

This visit was excellent, but I'm still concerned about the lack of DEF usage the lack of DEF usage More

by Kenneth.longcrier Verified Customer Verified Customer

Helpful 0

Report | Print

On time and cost as advertised. Helpful explanations. The coffee helps to expend the time. Thankyou. Helpful explanations. The coffee helps to expend the time. Thankyou. More

by GIBSON.DONALD Verified Customer Verified Customer

Helpful 0

Report | Print

Great care. Great service. Overall satisfied with the way my car was handled and maintained Great service. Overall satisfied with the way my car was handled and maintained More

by theodorepaul53 Verified Customer Verified Customer

Helpful 0

Report | Print

showed up on a Monday morning without appointment with "check engine" light on. supposed to leave next day on long driving vacation. Sue Hall scheduled me right away. Service fixed the problem, cleared th "check engine" light on. supposed to leave next day on long driving vacation. Sue Hall scheduled me right away. Service fixed the problem, cleared the code all by 11:00 am. left next day, vehicle performed great on trip. Thanks Gilchrist service dept. More

by KELLYLC48 Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience, laid back no pressure atmosphere. This was the best buying experience I have ever had. Thanks team gilchrist!!! This was the best buying experience I have ever had. Thanks team gilchrist!!! More

by Lutski Verified Customer Verified Customer

Helpful 0

Report | Print

Steve was great. Got me the car that I wanted for MSRP and couldn't have made the process easier. Thanks so much for helping me get into a Bolt EV! Got me the car that I wanted for MSRP and couldn't have made the process easier. Thanks so much for helping me get into a Bolt EV! More

by Jordan H Verified Customer Verified Customer

Helpful 0

Report | Print