Sue Kelly
Sue Kelly at Lia Honda of Kingston

Sue Kelly | Page 11

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Sue Kelly

May 05, 2023

Dealership Rating
Employee Rating

Susan Kelly assisted me with my car’s inspection and explained everything I needed to get my car inspected, while giving me the discounts I was eligible for. I only get my car serviced at Honda which is More

by Rebecca Palmateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Lia Honda of Kingston responded

Rebecca, thanks for sharing such a thoughtful review of Susan and our dealership! We're so happy your Honda continues to run smoothly with the the reliable and convenient care of Susan and our service department. Looking forward to working with you for many years to come!

May 01, 2023

Dealership Rating
Employee Rating

I always take my Honda to Lia Honda one of the best in the business. They keep my aging car in the best shape. Sue Kelly is a joy to work with and knows cars and their needs! More

by HondaFan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John (mechanic dept) the best!

May 12, 2023

Lia Honda of Kingston responded

Wonderful! Thank you for your thoughtful feedback on Sue. We're pleased she continues to be a dependable resource for your automotive needs. Looking forward to ensuring your next appointment is just as superb.

April 29, 2023

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We took our 2001 Civic to Lia Honda to have the air bag recall taken care of and Sue Kelly was very helpful and made the scheduling and installation quite easy. There are two Honda dealerships closer to my More

by oldrey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

April 28, 2023

Dealership Rating
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I have owned Hondas since 2002. During this period I got to know Sue Kelly well. She is a wonderful person as well as an assiduously precise manager of the service process. More

by jfrcryan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Debbie Gambino

April 26, 2023

Dealership Rating
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Susan Kelly runs the service department with efficiency and care. I am always pleased when she there and get her excellent attention and customer service. More

by joan.newyork
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don Mayer

April 21, 2023

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Employee Rating

Sue Kelly is the reason I come to the dealership for maintenance and repairs. She is friendly, knowledgeable, and trustworthy. More

by Tom
Recommend Dealer
Yes

April 19, 2023

Dealership Rating
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Customer service at LIA Honda is exceptional. My service advisor, Susan Kelly was, as usual , was informative, helpful, and patient. No long wait, and I love getting my car back all clean and sh More

by Hariet Hunter
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

April 19, 2023

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I'm always more than satisfied with my car's service at this dealership. I bought my car at a different Honda dealership and was dissatisfied with their service--so even though I could still receive free o More

by janet
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

April 15, 2023

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Customer service is great and friendly, highly recommend coming back to service my vehicle, thanks More

by Desicj
Recommend Dealer
Yes

April 11, 2023

Dealership Rating
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Wonderful assistance from Susan Kelly. She always provides excellent advice with much patience, friendliness and professionalism I enjoy her presence when I arrive More

by Smanfro1221
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

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