Sue Kelly
Sue Kelly at Lia Honda of Kingston

Sue Kelly | Page 10

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Sue Kelly

May 25, 2023

Dealership Rating
Employee Rating

Susan Kelly is always so friendly and helpful. The service is always the best at Lia! More

by avonladypatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Davis

May 26, 2023

Lia Honda of Kingston responded

Patty, thank you so much for stopping by to share positive feedback on Susan! We're so happy you continue to receive exceptional service from Susan and the Lia Honda team. We'll see you at your next appointment!

May 25, 2023

Dealership Rating
Employee Rating

Great service at LiaHonda. The oil change was done quickly and had my tires checked. More

by Mary
Recommend Dealer
Yes
May 26, 2023

Lia Honda of Kingston responded

Thanks so much for your positive feedback, Mary! We're delighted to know how accommodating your service advisor was during your oil change at Lia Honda. We sincerely appreciate your business and wish you the safest of journeys this travel season!

May 18, 2023

Dealership Rating
Employee Rating

Have been going to Lia Honda for 29 years and always get excellent service.Sue Kelly is very helpful and clear about what your car needs,always appreciated. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Lia Honda of Kingston responded

Thank you for the stellar review, Paul! Your complete satisfaction is why we do what we do. We're pleased Sue continues to provide you with effective communication to make sure you and your vehicles have the best experience. Safe travels until we see you for your next appointment!

May 15, 2023

Dealership Rating
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I've brought my new CRV in for routine service twice now, and Susan Kelly has been outstanding each time. I especially appreciate how she's always concerned with keeping expenses to a minimum. She's friend More

by rainiereng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Lia Honda of Kingston responded

That's wonderful! Thanks for taking a moment to give credit to Susan for all her assistance and friendliness during your CR-V's service visits. We're pleased to hear it. Please don't hesitate to call when Sue and the Lia Honda team may help you again. It's always our pleasure!

May 12, 2023

Dealership Rating
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Lia Honda’s service department is top notch! Susan Kelly went above and beyond during my recent visit. More

by Chellekay214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Lia Honda of Kingston responded

Fantastic! Thanks for your stellar review of Susan. She's an exemplary advocate for her clients, and we're happy she made sure your recent visit was done to your complete satisfaction. Please come see us again some day!

May 11, 2023

Dealership Rating
Employee Rating

Sue Kelly is the best! Always honest and helps keep my cars in tip top shape! More

by Dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Lia Honda of Kingston responded

Hi, Dk! Thank you for taking a moment to share positive feedback about your trusted service advisor, Sue. She is a true asset to our team, and we're so happy you have enjoyed her support and guidance in keeping your vehicles in their best condition. We look forward to making your next appointment just as superb!

May 09, 2023

Dealership Rating
Employee Rating

I've been dealing with Sue Kelly for years and she is always friendly, cheerful and very knowledgeable. She treats me like a friend, not just a customer. She has given me some very good advice in the pas More

by true blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie Gambino

May 12, 2023

Lia Honda of Kingston responded

Thank you for stopping by to recognize Sue's excellence by honoring her with your 5-star review! We're so pleased she has advocated for your safety and your wallet so many times over the years. We truly appreciate your business and hope to continue serving you for years to come!

May 06, 2023

Dealership Rating
Employee Rating

Clean, bright, and gorgeous --- that's the layout at Lia. All the folks I've encountered are super friendly, knowledgeable, and professional. Susan Kelly has taken great care of my 1996 Accord for years, a More

by Elizabeth LR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ray

May 12, 2023

Lia Honda of Kingston responded

Elizabeth, thank you for letting us know how pleased you were with the service you received from Susan and Jordan recently! Your total satisfaction means everything to us. We wish you all the best in your upcoming travels, until we see you at your next appointment!

May 05, 2023

Dealership Rating
Employee Rating

Susan Kelly and all of the service staff provide excellent service. The waiting area could have a few more basic amenities like other dealerships More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Lia Honda of Kingston responded

Len, thanks for taking a moment to give credit to Susan and the Lia Honda service team! In the interest of always improving our guests' experience, we have relayed your feedback to our management team for review. Until we meet again, we wish you safe and pleasant travels!

May 05, 2023

Dealership Rating
Employee Rating

The service staff is always super friendly and helpful. Waiting room is clean and offers free coffee. More

by Jamcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Lia Honda of Kingston responded

Thank you for your kind review, Jamcd! It's our pleasure to make your service visits welcoming, comfortable, and convenient. We're so glad we checked all those boxes and then some. Please come visit us again some day!

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