Sue Oertle
Sue Oertle at Master Buick GMC

Sue Oertle | Page 4

New Vehicle Sales Consultant

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
5.0
99 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

5.0

99 Reviews

Write a Review

99 Reviews of Sue Oertle

March 19, 2022

Dealership Rating
Employee Rating

Phillip and Carl went out of their way to make sure I was accommodated at Master GMC, thank you again for your service. Also, kudo's to the parts manager, he went above and beyond to find accessories for a n More

by Tim Pearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Towns and Carl Reed (and Parts Manager), Sue has gone above and beyond to keep us posted on the status of our ordered truck. Thanks GMC team!

Mar 21, 2022

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 23, 2021

Dealership Rating
Employee Rating

Our family trusts Master so much we bought our last vehicle sight unseen. Even though there are few cars available, they met every deadline and kept us informed about each step. They’ve answered every More

by Cvwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes , Gene Baxley, Keith Stone

Dec 28, 2021

Master Buick GMC responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 19, 2021

Dealership Rating
Employee Rating

Fantastic dealership! Customer service is phenomenal. Mrs sue Is great, such a sweet caring lady. She wasn’t pushy. She listened to what I wanted in my vehicle and showed me different color options. We like More

by Jae edmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

Master Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 12, 2021

Dealership Rating
Employee Rating

Sue Oertle is an absolute fantastic sales person. She took excellent care of us throughout the whole process. We look forward to dealing with her in the future. d More

by satkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Master Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sue was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2021

Dealership Rating
Employee Rating

was able to fit me in for oil change and tire rotation with little to no notice Love these guys and they are efficient and friendly More

by jrgdoucet@Gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Wade Howard, Steve MacDonald, Brooke Jennings , Alyson Johns, David Truitt

Jun 23, 2021

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 03, 2021

Dealership Rating
Employee Rating

We had a great experience with Master. Sue and Eddie went over and beyond to be sure we were satisfied. We are recommending Master Buick GMC to all our friends More

by Wwade1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby

Apr 07, 2021

Master Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 09, 2021

Dealership Rating
Employee Rating

Perform service and had car ready on time for pickup. Serviceman was very courteous. Also was able to obtain loaner so I didn’t have to wait 1.5 hrs More

by Faye
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings , Michael

Mar 12, 2021

Master Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 29, 2020

Dealership Rating
Employee Rating

I bought a GMC Canyon Sue was great with her help. Shortly after that purchase I new I had made a mistake i watched the web site until I saw this 2019 Ram pickup that I thought I could trade for. Fran More

by richardjohnson77@icloud.com
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward , Al Kemp

Jan 04, 2021

Master Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Frank and Al’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 03, 2020

Dealership Rating
Employee Rating

I'd like to thank Master Buick GMC for keeping the customer in mind. My recent purchase from Master could not have been easier. I have nothing but GREAT things to say about Master, and I have told r More

by MiMi
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby

Nov 05, 2020

Master Buick GMC responded

We cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 02, 2020

Dealership Rating
Employee Rating

My husband and I have purchased many cars from “Masters” and have had a wonderful experience with each purchase. This was my first Buick experience and it was outstanding thanks to Sue and Eddie’s assistanc More

by lafo21@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby , Keith Stone

Nov 05, 2020

Master Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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