Bill Whitten
Bill Whitten at Master Buick GMC

Bill Whitten

New Vehicle Sales Consultant

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

not yet
rated
62 Reviews

I have lived in the Evans/Augusta area all of my life. I graduated High School from Aquinas High School in 1988 and Augusta State University in 1993. I am married to my lovely wife Stacie and have 4 children ranging in ages from 5 to 23 years. Activities that I enjoy while not at work are Bowling and Frisbee Golf. I believe in establishing working relationships with my clients that are permanent. In many cases selling to generations of family members and their friends. This is my seventeenth year at Master Buick GMC.

not yet
rated

62 Reviews

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Dealership Experience

23 yrs, 7 mos

Industry Experience

23 yrs, 7 mos

Specialties & Trainings

Buick, GMC

62 Reviews of Bill Whitten

September 06, 2023

Dealership Rating
Employee Rating

Deal was quick and easy, everyone I came in contact with was,Thanks Bill,extremely helpful. More

by jamestodd0306
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 08, 2023

Master Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Sep 08, 2023

jamestodd0306 responded

Will continue to do business with you!!!

August 18, 2023

Dealership Rating
Employee Rating

I went to the dealership to pick up my brand new 2023 Yukon xl. I drove all the way from upstate New York, thinking the deal was done but as soon as I got there, it was a BAIT AND SWITCH job. This is More

by Mwpcruise5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wade Howard, Gene Baxley

Aug 19, 2023

Master Buick GMC responded

After speaking with our manager and sales folks, we aren’t aware of what happened. The only issue I can think of would be the difference in emissions in New York. If you would like to provide more details, such as who you spoke with, please call me at (706) 855-9400. Will Schafer

March 18, 2023

Dealership Rating
Employee Rating

Highly recommended best customer services staff was very quick and professional especially Gavin Hyatt thanks to GMC Buick or Augusta my A/C is working definitely will be sending recommendations for sales More

by lane-inky0r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

Master Buick GMC responded

I cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 26, 2022

Dealership Rating
Employee Rating

Our experience at Master Buick GMC was really great. We drove away with a Buick Enclave. Thank you to Bill Whitten ,Jeff McKee and Wade Hooker. Bill was very patient without pressure. Nice Guys. We than More

by doreneholland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 10, 2022

Dealership Rating
Employee Rating

Great service! Bill is the best in the business. I’d highly recommend to anyone. More

by Mhbillingsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

May 12, 2022

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 02, 2022

Dealership Rating
Employee Rating

Had a bit of a blip the last time I had service done, Will reached out and found that I was a little dissatisfied and he made sure that I was not unhappy this time. I was in and out in record time. Defin More

by judd.mullis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, William Fanning

Feb 03, 2022

Master Buick GMC responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Feb 03, 2022

judd.mullis responded

You guys rock!!!

July 26, 2021

Dealership Rating
Employee Rating

I honestly have not had a better purchase experience than with Bill Whitten and the rest of the master team on my 2018 GMC Sierra! Overall great price and even better people! More

by Hector Aguirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McKee

Jul 28, 2021

Master Buick GMC responded

Hector, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 19, 2021

Dealership Rating
Employee Rating

My family and I have purchased 3 vehicles from Master in the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willi More

by Thurman family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Master Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 22, 2021

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Employee Rating

kind people going for extra mile. I wanted to buy a few years old used car bought a 2017 Dodge Journey happy with it, Bill who helped us very friendly and informative thank you all More

by ayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

Feb 25, 2021

Master Buick GMC responded

Congratulations on your new purchase, Ayla! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 05, 2020

Dealership Rating
Employee Rating

I bought I new car and Bill Whitten was very helpful and I was very pleased with his patience since this was the first time I bought a car by myself and had to depend on him for advise and knowledge. I wo More

by GIESELA-STANTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Master Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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